Authors : Soumil Patel; Vidhi Sutaria

Volume/Issue : Volume 11 - 2026, Issue 3 - March

Google Scholar : https://tinyurl.com/rs6cf5e3

Scribd : https://tinyurl.com/k4ar6kjx

DOI : https://doi.org/10.38124/ijisrt/26mar2028

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.

Abstract : Healthcare systems across the globe are beginning to embrace and integrate cloud technologies into their operations and processes; and as a result, healthcare organizations are creating and utilizing electronic health records, telemedicine, and managing large amounts of medical data electronically. Along with these advancements in technology, many healthcare workers do not have sufficient knowledge of the technical aspects of working with complex digital systems. In most cases, researchers have attributed these challenges to the fact that healthcare professionals do not have the training or digital literacy necessary to utilize these advanced systems effectively; but often, the role of usability in the functionality of a system is overlooked. The purpose of this paper is to explore the potential benefits of user-centered interface design in reducing perceived digital skill gaps in healthcare professionals when utilizing cloud-based information systems. The proposed platform is a conceptual platform called CloudHealth Bridge, which will connect healthcare professionals and IT professionals through role-based dashboards, visual workflow mapping, and integrated learning modules. This proposal will define usability-focused design principles and present the technical aspects of cloud-based systems in clinically meaningful workflows and intuitive interface elements. This proposal illustrates how usability-focused design principles used with contextual training can be used to support the process of digital transformation in healthcare environments. Based on the findings of this research, it is concluded that usability-focused interface design can positively impact system adoption and reduce the cognitive barriers faced by healthcare professionals when utilizing cloud-based information systems.

Keywords : Cloud Computing, Healthcare Informatics, Digital Skill Gap, User Interface Design, Telehealth Systems.

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