User Satisfaction Survey of University Library Websites in Myanmar


Authors : Thet Mon Swe; SiLuo Yang

Volume/Issue : Volume 6 - 2021, Issue 9 - September

Google Scholar : http://bitly.ws/gu88

Scribd : https://bit.ly/2YMutJQ

Library websites typically provides databases and various types of information materials. It allows users to search library catalogs, journal articles through unique searching interfaces. This research survey user’s satisfaction with access university websites in Myanmar. The survey aims to evaluate the university library websites and reveal the level of users’ satisfaction for using these websites. The research was conducted by using survey methods. A structured questionnaire was distributed to the focused samples. This research focused on six university library websites (ULW) in Myanmar: University of Yangon, Universities' Central Library, University of Computer Studies Yangon, Yangon University of Foreign Languages, East Yangon University, and Dagon University. The survey analyzed the effectiveness and efficiency of library website usage in Myanmar based on the respondents of different endusers. This research revealed current situation of ULW in Myanmar. The findings of this study demonstrated the usage frequency, satisfaction, skillfulness, and convenience of ULW in Myanmar which provides a new perspective to improve library website services further. The survey recommended improvement of the esthetic interface of the University Library Websites to increase the level of satisfaction of users.

Keywords : Myanmar University Library, University Library Websites, User Perspective, Inexperienced users, User Satisfaction.

CALL FOR PAPERS


Paper Submission Last Date
31 - May - 2022

Paper Review Notification
In 1-2 Days

Paper Publishing
In 2-3 Days

Never miss an update from Papermashup

Get notified about the latest tutorials and downloads.

Subscribe by Email

Get alerts directly into your inbox after each post and stay updated.
Subscribe
OR

Subscribe by RSS

Add our RSS to your feedreader to get regular updates from us.
Subscribe