Understanding the Status Quo of Contact Tracing Solution for Front Liners During the Covid-19 Pandemic


Authors : Thein Oak Kyaw Zaw; Saravanan Muthaiyah

Volume/Issue : Volume 6 - 2021, Issue 12 - December

Google Scholar : http://bitly.ws/gu88

Scribd : https://bit.ly/3md8rZC

The world has embarked into Smart Healthcare era in which, it is a construct under the context of Smart City towards making solutions in healthcare to be smart. Even with extensive advancement in Smart Healthcare solutions, the world especially Malaysia were caught unprepared for smart contact tracing solutions in facing Covid-19 pandemic. Although four main contact tracing solutions were developed by Malaysia and implemented nationwide, there is still no solution yet made viable for the front liners in preventing the spread of Covid-19 infection in the quarantine centers. Thus, this study dissects the gap between Malaysia’s current contact tracing solutions with respect to the front liners. Methods utilized are: (1) Systematic Literature Review (SLR) for front liners’ working condition during Covid-19 pandemic, (2) Thematic analysis for the SLR conducted and (3) Gap analysis. Outcome from this study shows the absence of smart contact tracing solution for the front liners is a critical gap in Malaysia while proving that mobile-based solution is not a viable option. Contributions from the study are two-fold: (1) Comprehensive front liners’ Covid-19 working conditions and (2) Front liners’ requirement criteria for a solution during Covid-19 which are: (a) Autonomous, (b) Ability to last adequate period of time, (c) Complacent daily use, (d) Durable, (e) Radio interference operable and (f) Close contact tracing.

Keywords : Smart Healthcare, Contact Tracing, Covid-19

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