The Study on the Importance of Diversity Training and Cultural Intelligence Training in Organizational Efficacy

Authors : Dr. Manisha Rajendra Bele; Dr. Rashmi Hebalkar

Volume/Issue : Volume 7 - 2022, Issue 12 - December

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As a result of repaid globalization, the companies try to cope with the fast changing local and global settings. One of the key factors was the diverse human resource, and the challenge was managing them effectively for achieving the organizational goals. Developing country, like India, tried to develop the human resource that can survive and sustain to face new socio-economic challenge of diverse workforce. The diversity could be in terms of language, nationality, age, gender, equality, caste, religion, values, norms, opinion, views, thoughts, beliefs, and education etc.; and so also the emerging cross-cultural manners, cultural differences, etiquettes, traditions and all that. Knowledge, skills and abilities need to be developed in heterogeneous groups so that there is smooth and effective to interaction at local, national and international level. These KSAs are developed through framing of the appropriate policies, conducting focused trainings, workshops etc. Team performance that is dependent on individual performance leads to the organizational efficacy. On this background, the researchers wanted to check the awareness of organizational employees about the concept of diversity management and cultural intelligence. Also wanted to get the opinion of managers on the importance of diversity training and cultural intelligence training for the organizational efficacy.100 managers of a leading multi-national automobile company in Pune contributed the opinion in this study through the well-structured questionnaire. The Cronbach alpha [0.940] reliability test of instrument of the study is checked. Z test used for hypotheses testing. The finding is, majority of the managers significantly aware with the concepts of diversity management and cultural intelligence. The study concluded that the managers are significantly aware about the importance of diversity policies/ training and cultural intelligence training or crosscultural competence training for organizational efficacy

Keywords : Diversity management; diversity management training; cultural intelligence ; cultural intelligence training; cross-cultural training; organizational efficacy.


Paper Submission Last Date
31 - March - 2023

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