Authors :
Dr. Manisha Rajendra Bele; Dr. Rashmi Hebalkar
Volume/Issue :
Volume 7 - 2022, Issue 12 - December
Google Scholar :
https://bit.ly/3IIfn9N
Scribd :
https://bit.ly/3k2G4iE
DOI :
https://doi.org/10.5281/zenodo.7532886
Abstract :
As a result of repaid globalization, the
companies try to cope with the fast changing local and
global settings. One of the key factors was the diverse
human resource, and the challenge was managing them
effectively for achieving the organizational goals.
Developing country, like India, tried to develop the
human resource that can survive and sustain to face new
socio-economic challenge of diverse workforce. The
diversity could be in terms of language, nationality, age,
gender, equality, caste, religion, values, norms, opinion,
views, thoughts, beliefs, and education etc.; and so also
the emerging cross-cultural manners, cultural
differences, etiquettes, traditions and all that.
Knowledge, skills and abilities need to be developed in
heterogeneous groups so that there is smooth and
effective to interaction at local, national and
international level. These KSAs are developed through
framing of the appropriate policies, conducting focused
trainings, workshops etc. Team performance that is
dependent on individual performance leads to the
organizational efficacy. On this background, the
researchers wanted to check the awareness of
organizational employees about the concept of diversity
management and cultural intelligence. Also wanted to
get the opinion of managers on the importance of
diversity training and cultural intelligence training for
the organizational efficacy.100 managers of a leading
multi-national automobile company in Pune contributed
the opinion in this study through the well-structured
questionnaire.
The Cronbach alpha [0.940] reliability test of
instrument of the study is checked. Z test used for
hypotheses testing. The finding is, majority of the
managers significantly aware with the concepts of
diversity management and cultural intelligence. The
study concluded that the managers are significantly
aware about the importance of diversity policies/
training and cultural intelligence training or crosscultural competence training for organizational efficacy
Keywords :
Diversity management; diversity management training; cultural intelligence ; cultural intelligence training; cross-cultural training; organizational efficacy.
As a result of repaid globalization, the
companies try to cope with the fast changing local and
global settings. One of the key factors was the diverse
human resource, and the challenge was managing them
effectively for achieving the organizational goals.
Developing country, like India, tried to develop the
human resource that can survive and sustain to face new
socio-economic challenge of diverse workforce. The
diversity could be in terms of language, nationality, age,
gender, equality, caste, religion, values, norms, opinion,
views, thoughts, beliefs, and education etc.; and so also
the emerging cross-cultural manners, cultural
differences, etiquettes, traditions and all that.
Knowledge, skills and abilities need to be developed in
heterogeneous groups so that there is smooth and
effective to interaction at local, national and
international level. These KSAs are developed through
framing of the appropriate policies, conducting focused
trainings, workshops etc. Team performance that is
dependent on individual performance leads to the
organizational efficacy. On this background, the
researchers wanted to check the awareness of
organizational employees about the concept of diversity
management and cultural intelligence. Also wanted to
get the opinion of managers on the importance of
diversity training and cultural intelligence training for
the organizational efficacy.100 managers of a leading
multi-national automobile company in Pune contributed
the opinion in this study through the well-structured
questionnaire.
The Cronbach alpha [0.940] reliability test of
instrument of the study is checked. Z test used for
hypotheses testing. The finding is, majority of the
managers significantly aware with the concepts of
diversity management and cultural intelligence. The
study concluded that the managers are significantly
aware about the importance of diversity policies/
training and cultural intelligence training or crosscultural competence training for organizational efficacy
Keywords :
Diversity management; diversity management training; cultural intelligence ; cultural intelligence training; cross-cultural training; organizational efficacy.
