Authors :
Mohammed Sulemana
Volume/Issue :
Volume 8 - 2023, Issue 11 - November
Google Scholar :
https://tinyurl.com/yzw56sn8
Scribd :
https://tinyurl.com/2p8aahu7
DOI :
https://doi.org/10.5281/zenodo.10200640
Abstract :
The Transportation Management System (TMS) is considered a pivotal segment in the realm of supply chain
management, often likened to the emerging sun in this domain. Given the dynamic nature of Ghana's logistics market and
the active involvement of foreign logistics enterprises, local players in Ghana frequently grapple with the challenge of
delivering effective Third-Party Logistics services. Notably, substantial gaps persist between the capabilities of domestic
entities and those of their foreign counterparts. This paper focuses on exploring the application of TMS in Ghana's
logistics market, with a primary emphasis on comparing TMS implementation between a multinational corporation and a
local Ghanaian company. The central contribution of this study lies in evaluating how TMS is utilized and comparing its
efficacy between UPS, a multinational company, and the Defence Mechanical Transport Battalion of the Ghana Armed
Forces, a local entity. The study's unit of analysis comprises key staff members employed by the two selected companies
(UPS and the Defence Mechanical Transport Battalion) and individuals possessing pertinent knowledge related to the
research. The study's population consists of 50 key staff members from both UPS and the Defence Mechanical Transport
Battalion.
In selecting the institutions for analysis, the criteria considered include the extent of disparity between the Defence
Mechanical Transport Battalion of the Ghana Armed Forces and UPS, along with their representativeness of local small
and medium-sized enterprises (SMEs) and foreign industry giants, respectively. The comparative analysis clearly indicates
that UPS excels in managing transportation issues compared to the Defence Mechanical Transport Battalion of the Ghana
Armed Forces. Furthermore, the findings suggest that the Defence Mechanical Transport Battalion needs to make
significant adjustments to its current methods of management and monitoring.
The Transportation Management System (TMS) is considered a pivotal segment in the realm of supply chain
management, often likened to the emerging sun in this domain. Given the dynamic nature of Ghana's logistics market and
the active involvement of foreign logistics enterprises, local players in Ghana frequently grapple with the challenge of
delivering effective Third-Party Logistics services. Notably, substantial gaps persist between the capabilities of domestic
entities and those of their foreign counterparts. This paper focuses on exploring the application of TMS in Ghana's
logistics market, with a primary emphasis on comparing TMS implementation between a multinational corporation and a
local Ghanaian company. The central contribution of this study lies in evaluating how TMS is utilized and comparing its
efficacy between UPS, a multinational company, and the Defence Mechanical Transport Battalion of the Ghana Armed
Forces, a local entity. The study's unit of analysis comprises key staff members employed by the two selected companies
(UPS and the Defence Mechanical Transport Battalion) and individuals possessing pertinent knowledge related to the
research. The study's population consists of 50 key staff members from both UPS and the Defence Mechanical Transport
Battalion.
In selecting the institutions for analysis, the criteria considered include the extent of disparity between the Defence
Mechanical Transport Battalion of the Ghana Armed Forces and UPS, along with their representativeness of local small
and medium-sized enterprises (SMEs) and foreign industry giants, respectively. The comparative analysis clearly indicates
that UPS excels in managing transportation issues compared to the Defence Mechanical Transport Battalion of the Ghana
Armed Forces. Furthermore, the findings suggest that the Defence Mechanical Transport Battalion needs to make
significant adjustments to its current methods of management and monitoring.
