The Placebo Effect in Organisational Change: Expectancy, Behavioural Mechanisms, and the Illusion of Progress


Authors : Sean Somersall-Weekes

Volume/Issue : Volume 11 - 2026, Issue 2 - February


Google Scholar : https://tinyurl.com/5b95fs78

Scribd : https://tinyurl.com/4wna6zpt

DOI : https://doi.org/10.38124/ijisrt/26feb638

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.


Abstract : Organisational change programmes frequently display early signs of progress before substantive interventions have taken effect. This paper argues that such patterns reflect an organisational analogue of the placebo effect: the capacity for expectations, symbolic cues, and leadership signalling to generate short-term shifts in perception, behaviour, and reported progress independent of underlying capability. Drawing on research in expectancy effects, cognitive priming, sensemaking, and social contagion, the paper develops a conceptual model of the organisational placebo mechanism and identifies the conditions under which constructive expectancy transitions into maladaptive illusion. The model explains recurring transformation phenomena, including early uplift, change theatre, misattribution, and enthusiasm decay, and highlights governance risks arising when belief-driven signals are mistaken for evidence of adoption. Practical guidance is offered for leaders seeking to harness positive expectancy while avoiding placebo-driven blind spots. The paper contributes a novel behavioural lens for diagnosing early progress signals and strengthening transformation governance.

Keywords : Organisational Change; Placebo Effect; Expectancy; Behavioural Mechanisms; Transformation Governance; Sensemaking; Social Contagion; Change Adoption.

References :

  1. Armenakis, A.A. and Harris, S.G. (2002) ‘Crafting a change message to create transformational readiness’, Journal of Organizational Change Management, 15(2), pp. 169–183.
  2. Bargh, J.A. and Chartrand, T.L. (1999) ‘The unbearable automaticity of being’, American Psychologist, 54(7), pp. 462–479.
  3. Benedetti, F. (2009) Placebo Effects: Understanding the Mechanisms. Oxford: Oxford University Press.
  4. Christakis, N.A. and Fowler, J.H. (2009) Connected: The Surprising Power of Social Networks and How They Shape Our Lives. New York: Little, Brown.
  5. Cialdini, R.B. (2007) Influence: The Psychology of Persuasion. New York: HarperCollins.
  6. Kahneman, D. (2011) Thinking, Fast and Slow. London: Penguin.
  7. Kirsch, I. (1997) ‘Response expectancy theory and the placebo effect’, American Psychologist, 52(11), pp. 1085–1095.
  8. Kotter, J.P. (1996) Leading Change. Boston: Harvard Business School Press.
  9. Somersall‑Weekes, S. (2025) ‘Rethinking change: Toward emotionally intelligent transformation in the public sector’, International Journal of Innovative Science and Research Technology, 10(10), pp. 845–848.
  10. Weick, K.E. (1995) Sensemaking in Organizations. Thousand Oaks: Sage.

Organisational change programmes frequently display early signs of progress before substantive interventions have taken effect. This paper argues that such patterns reflect an organisational analogue of the placebo effect: the capacity for expectations, symbolic cues, and leadership signalling to generate short-term shifts in perception, behaviour, and reported progress independent of underlying capability. Drawing on research in expectancy effects, cognitive priming, sensemaking, and social contagion, the paper develops a conceptual model of the organisational placebo mechanism and identifies the conditions under which constructive expectancy transitions into maladaptive illusion. The model explains recurring transformation phenomena, including early uplift, change theatre, misattribution, and enthusiasm decay, and highlights governance risks arising when belief-driven signals are mistaken for evidence of adoption. Practical guidance is offered for leaders seeking to harness positive expectancy while avoiding placebo-driven blind spots. The paper contributes a novel behavioural lens for diagnosing early progress signals and strengthening transformation governance.

Keywords : Organisational Change; Placebo Effect; Expectancy; Behavioural Mechanisms; Transformation Governance; Sensemaking; Social Contagion; Change Adoption.

Paper Submission Last Date
28 - February - 2026

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