Authors : Rezky Amalia Az-Zahra; Siti Haerani; Mahlia Muis; Nurdjanah Hamid

Volume/Issue : Volume 11 - 2026, Issue 8 - August

Google Scholar : https://tinyurl.com/4jj6y4p5

Scribd : https://tinyurl.com/4cm5m2w9

DOI : https://doi.org/10.38124/ijisrt/26aug204

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.

Abstract : This study aims to analyze the effect of training quality, coworker support, and compensation on the performance of Family Planning Extension Officers in Makassar City and to examine the moderating role of length of service in these relationships. This study employed a quantitative approach with a causal associative research design. The population consisted of 105 active Family Planning Extension Officers in Makassar City. A saturated sampling (census) technique was applied, in which all members of the population were selected as respondents. Data were collected through questionnaires and analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM) with SmartPLS software. The results indicate that training quality, coworker support, and compensation have a positive and significant effect on the performance of Family Planning Extension Officers. In contrast, length of service does not have a significant effect on employee performance. Furthermore, length of service does not moderate the relationships between training quality, coworker support, and compensation with employee performance. These findings suggest that improving training quality, strengthening coworker support, and providing appropriate compensation are essential factors in enhancing the performance of Family Planning Extension Officers, whereas length of service does not strengthen or weaken the relationships between these variables and performance.

Keywords : Training Quality, Coworker Support, Compensation, Length of Service, Family Planning Extension Officer Performance.

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