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The Influence of Robotics Technology on Library Services Delivery in Academic Libraries in Lagos State, Nigeria


Authors : Isiaka Mashood Ishola

Volume/Issue : Volume 11 - 2026, Issue 10 - October


Google Scholar : https://tinyurl.com/53w5xdy6

DOI : https://doi.org/10.38124/ijisrt/26Oct559

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.


Abstract : This study examined the influence of robotics technology for library services delivery in selected academic libraries in Lagos state, Nigeria. It investigate the types of robot currently in use, the perception of librarians’ on it relationship to users satisfaction ans services efficiency, and the obstacles facing the implementation. The study adopted descriptive survey research design with a population of sixty (60) librarians from the three selected academic libraries in Lagos state. All 60 librarians were included through total enumeration. Data were collected through a structured questionnaire and analysed using frequencies, percentages, means, and standard deviations. Humanoid or interactive robots were the most commonly reported robot identified by 90% of respondents and other technologies, including telepresence, shelf-reading, and autonomous delivery robots, were less widely available. Respondents generally perceived robotics as improving service accessibility, user experience, and operational accuracy. However, perceived benefits in reducing waiting times and enabling staff to focus on complex user needs were comparatively modest. Major implementation challenges included acquisition costs, difficulties integrating robotic systems with existing library infrastructure, maintenance requirements, unreliable electricity or internet connectivity, and limited technical support. The findings suggest that robotics can support more accessible and efficient library services, but wider adoption will depend on sustained funding, reliable infrastructure, system integration, and staff training. Implementation should also preserve access to human assistance.

Keywords : Robotics Technology, Library Services Delivery, Academic Libraries.

References :

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  2. De Sarkar, T. (2023). Implementing robotics in library services. Library Hi Tech News, 40(1), 8–12. https://doi.org/10.1108/LHTN-11-2022-0123
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This study examined the influence of robotics technology for library services delivery in selected academic libraries in Lagos state, Nigeria. It investigate the types of robot currently in use, the perception of librarians’ on it relationship to users satisfaction ans services efficiency, and the obstacles facing the implementation. The study adopted descriptive survey research design with a population of sixty (60) librarians from the three selected academic libraries in Lagos state. All 60 librarians were included through total enumeration. Data were collected through a structured questionnaire and analysed using frequencies, percentages, means, and standard deviations. Humanoid or interactive robots were the most commonly reported robot identified by 90% of respondents and other technologies, including telepresence, shelf-reading, and autonomous delivery robots, were less widely available. Respondents generally perceived robotics as improving service accessibility, user experience, and operational accuracy. However, perceived benefits in reducing waiting times and enabling staff to focus on complex user needs were comparatively modest. Major implementation challenges included acquisition costs, difficulties integrating robotic systems with existing library infrastructure, maintenance requirements, unreliable electricity or internet connectivity, and limited technical support. The findings suggest that robotics can support more accessible and efficient library services, but wider adoption will depend on sustained funding, reliable infrastructure, system integration, and staff training. Implementation should also preserve access to human assistance.

Keywords : Robotics Technology, Library Services Delivery, Academic Libraries.

Paper Submission Last Date
31 - October - 2026

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