Authors : Sudarsih; Supriyadi; Susanti Prasetiyaningtiyas; Tatok Endhiarto; Abdul Muhsyi

Volume/Issue : Volume 8 - 2023, Issue 6 - June

Google Scholar : https://bit.ly/3TmGbDi

Scribd : https://tinyurl.com/ms9t2ha7

DOI : https://doi.org/10.5281/zenodo.8050597

Abstract : This study aims to determine and analyze partial effect of servant leadership, emotional intelligence, and organizational commitment on organizational citizenship behavior of PT. Jemla Ferry employees. PT.Jemla Ferry is a ferry service company located in Ketapang, Banyuwangi city. The design of study used explanatory research. Employees of PT.Jemla Ferry Ketapang Banyuwangi Branch were the population of study, with a total sample of 65 respondents. The sample technique was a technique used in sampling. The analytical method of this research uses multiple linear regression analysis with the help of the SPSS program. The results showed that servant leadership, emotional intelligence, and organizational commitment has a partially significant effect on Organizational Citizenship Behavior (OCB) of PT. Jemla Ferry Ketapang Banyuwangi Branch

Keywords : Servant Leadership, Emotional Intelligence, Organizational Commitment and Organizational Citizenship Behavior