Authors :
Alya Maulina; Nofrisel; Suharto Abdul Majid
Volume/Issue :
Volume 6 - 2021, Issue 9 - September
Google Scholar :
http://bitly.ws/gu88
Scribd :
https://bit.ly/2YvmCAX
Abstract :
Logistics Information System was created in
order to support company activities as an information tool
between internal parties and customers. Consistency in
the use of logistics information systems, commonly
referred to as integrity, is crucial for the implementation
of direct reports to customers through it. The information
movement is expected to be carried out in a timely and
accurate manner to fulfill the customer Service Level
Agreement reports. This study aims at determining the
effectiveness of the use of Logistics Information Systems
and Integrity on the Quality of Delivery in Service Level
Assessment by Customers. The research method uses a
quantitative method approach.
Keywords :
Effectiveness of Logistics Information Systems, Delivery Quality, Integrity, Service Level Assessment.
Logistics Information System was created in
order to support company activities as an information tool
between internal parties and customers. Consistency in
the use of logistics information systems, commonly
referred to as integrity, is crucial for the implementation
of direct reports to customers through it. The information
movement is expected to be carried out in a timely and
accurate manner to fulfill the customer Service Level
Agreement reports. This study aims at determining the
effectiveness of the use of Logistics Information Systems
and Integrity on the Quality of Delivery in Service Level
Assessment by Customers. The research method uses a
quantitative method approach.
Keywords :
Effectiveness of Logistics Information Systems, Delivery Quality, Integrity, Service Level Assessment.
