The Effect of Tax Officer Services, Tax Knowledge and Tax Sanctions on Taxpayer Perceptions of Land Tax Payment Compliance for Rural and Urban Bildings of Musi Banyuasin Regency


Authors : Redhy Ardiyanto; Wasiatur Rizqiyah; Harni Septianda Saputri; Wiralestari

Volume/Issue : Volume 8 - 2023, Issue 6 - June

Google Scholar : https://bit.ly/3TmGbDi

Scribd : https://tinyurl.com/3bjm8tcy

DOI : https://doi.org/10.5281/zenodo.8074393

Abstract : In some places, people aren't paying the taxes they owe for their land and buildings. This study looked at how helpful tax officers, knowing about taxes, and punishments for not paying them affected whether people followed the rules and paid their taxes. This research method uses Systematic Literature Review (SLR) which is an analysis of journals in the last 10 years. The findings of the investigation reveal that the factors of Tax Officer Service, Tax Knowledge, Tax sanctions have a discernible and beneficial impact on the taxpayers' perception in relation to their compliance with the payment of PBB P2 settings within the jurisdiction of Musi Banyuasin Regency.

Keywords : Taxpayer Compliance, Tax Officer Services, Tax Knowledge and Tax Sanctions, Systematic Literature Review

In some places, people aren't paying the taxes they owe for their land and buildings. This study looked at how helpful tax officers, knowing about taxes, and punishments for not paying them affected whether people followed the rules and paid their taxes. This research method uses Systematic Literature Review (SLR) which is an analysis of journals in the last 10 years. The findings of the investigation reveal that the factors of Tax Officer Service, Tax Knowledge, Tax sanctions have a discernible and beneficial impact on the taxpayers' perception in relation to their compliance with the payment of PBB P2 settings within the jurisdiction of Musi Banyuasin Regency.

Keywords : Taxpayer Compliance, Tax Officer Services, Tax Knowledge and Tax Sanctions, Systematic Literature Review

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