The Effect of Perceived Usefulness, Perceived Ease of Use, and Security on Customer Intention to Use Mobile Banking at PT. Bank Negara Indonesia (BNI) Tbk. Jakarta


Authors : Hendra Saputra; Endi Rekarti

Volume/Issue : Volume 6 - 2021, Issue 8 - August

Google Scholar : http://bitly.ws/9nMw

Scribd : https://bit.ly/3AWw3Hb

The purpose of this study is to determine how much intention customers have to use mobile banking based on perceived usefulness, perceived ease of use, and security. This study focuses on BNI consumers in Jakarta who have never utilized mobile banking. Using a quantitative descriptive technique, this study was done on 100 respondents who had never used mobile banking. SPSS Version 2.6 is used to collect and process data. According to the findings of this study, perceived usefulness, perceived ease of use, and security all have a substantial impact on customers' Intention To Use Mobile Banking. While the requirement for transactions mitigates the impact of perceived usefulness, perceived ease of use, and security on the desire to use mobile banking

Keywords : Perceived Usefulness, Perceived Ease of Use, Security, Intention to Use.

CALL FOR PAPERS


Paper Submission Last Date
30 - April - 2024

Paper Review Notification
In 1-2 Days

Paper Publishing
In 2-3 Days

Video Explanation for Published paper

Never miss an update from Papermashup

Get notified about the latest tutorials and downloads.

Subscribe by Email

Get alerts directly into your inbox after each post and stay updated.
Subscribe
OR

Subscribe by RSS

Add our RSS to your feedreader to get regular updates from us.
Subscribe