The Effect of Intellectual Capital on Organizational Performance with Knowledge Management as an Intervening Variable in BPJS Ketenagakerjaan


Authors : Dhani Aprianoor; Lenny Christina Nawangsari

Volume/Issue : Volume 8 - 2023, Issue 1 - January

Google Scholar : https://bit.ly/3IIfn9N

Scribd : https://bit.ly/3wSJIid

DOI : https://doi.org/10.5281/zenodo.7601417

Abstract : The performance which is often denoted by creating added value for the company and can be seen in real terms shows that the business performance itself depends on an efficient process which means in this case the use or utilization of capital. This study aims to determine the effect of Intellectual Capital which focuses on three types of Intellectual Capital, namely Human Capital, Structural Capital, and Relational Capital on Organizational Performance with Knowledge Management as an Intervening Variable in BPJS Ketenagakerjaan. The number of samples in this study was 146 people, which was determined by a saturated sampling technique. This study uses quantitative methods and statistical analysis of Structural Equation Modeling and Partial Least Square software (SEM-PLS) 3.3.9. The results of this study are: (1) Human Capital has a positive and significant influence on Knowledge Management, (2) Structural Capital has a positive and significant influence on Knowledge Management, (3) Relational Capital has a positive and significant influence on Knowledge Management, (4) Knowledge Management has a positive and significant influence on Organizational Performance, (5) Human Capital has a positive but not significant influence on Organizational Performance, (6) Structural Capital has a positive and significant influence on Organizational Performance, (7) Relational Capital has a positive and significant influence on Organizational Performance, (8) Human Capital has a positive and significant influence on Organizational Performance, (9) Structural Capital has a positive and significant influence on Organizational Performance through Knowledge Management, (10) Relational Capital has a positive and significant influence on Organizational Performance through Knowledge Management.

Keywords : Intellectual Capital, Human Capital, Structural Capital, Relational Capital, Knowledge Management, Organizational Performance

The performance which is often denoted by creating added value for the company and can be seen in real terms shows that the business performance itself depends on an efficient process which means in this case the use or utilization of capital. This study aims to determine the effect of Intellectual Capital which focuses on three types of Intellectual Capital, namely Human Capital, Structural Capital, and Relational Capital on Organizational Performance with Knowledge Management as an Intervening Variable in BPJS Ketenagakerjaan. The number of samples in this study was 146 people, which was determined by a saturated sampling technique. This study uses quantitative methods and statistical analysis of Structural Equation Modeling and Partial Least Square software (SEM-PLS) 3.3.9. The results of this study are: (1) Human Capital has a positive and significant influence on Knowledge Management, (2) Structural Capital has a positive and significant influence on Knowledge Management, (3) Relational Capital has a positive and significant influence on Knowledge Management, (4) Knowledge Management has a positive and significant influence on Organizational Performance, (5) Human Capital has a positive but not significant influence on Organizational Performance, (6) Structural Capital has a positive and significant influence on Organizational Performance, (7) Relational Capital has a positive and significant influence on Organizational Performance, (8) Human Capital has a positive and significant influence on Organizational Performance, (9) Structural Capital has a positive and significant influence on Organizational Performance through Knowledge Management, (10) Relational Capital has a positive and significant influence on Organizational Performance through Knowledge Management.

Keywords : Intellectual Capital, Human Capital, Structural Capital, Relational Capital, Knowledge Management, Organizational Performance

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