Authors :
Slamet Widodo ; Niken Sulistyowati
Volume/Issue :
Volume 5 - 2020, Issue 8 - August
Google Scholar :
http://bitly.ws/9nMw
Scribd :
https://bit.ly/2Yp0N2r
DOI :
10.38124/IJISRT20AUG251
Abstract :
This study aims to determine and analyze the
effect of applying the Report Online Application to User
Satisfaction and Operational Performance. The object
of research is the employee of the Directorate General
of SDPPI by using purpose sampling techniques and the
number of samples 143 respondents. This research is a
causal associative type through a questionnaire that is
measured with a differential semantic scale with the
lowest point 1 to the highest point 10 and analyzed with
Structural Equation Modeling (SEM) AMOS 23. The
results show that the application of Report Online
applications has a positive effect on user satisfaction,
user satisfaction has a positive effect on operational
performance and the implementation of Report Online
application has a positive effect on operational
performance
Keywords :
Reporting, User Satisfaction, Operational Performance, Amo)
This study aims to determine and analyze the
effect of applying the Report Online Application to User
Satisfaction and Operational Performance. The object
of research is the employee of the Directorate General
of SDPPI by using purpose sampling techniques and the
number of samples 143 respondents. This research is a
causal associative type through a questionnaire that is
measured with a differential semantic scale with the
lowest point 1 to the highest point 10 and analyzed with
Structural Equation Modeling (SEM) AMOS 23. The
results show that the application of Report Online
applications has a positive effect on user satisfaction,
user satisfaction has a positive effect on operational
performance and the implementation of Report Online
application has a positive effect on operational
performance
Keywords :
Reporting, User Satisfaction, Operational Performance, Amo)
