Authors :
Debby Christyna Marina; Ahmad Mulyana
Volume/Issue :
Volume 5 - 2020, Issue 6 - June
Google Scholar :
http://bitly.ws/9nMw
Scribd :
https://bit.ly/2YNgmBK
DOI :
10.38124/IJISRT20JUN345
Abstract :
This study aims to analyze how the use of
digital facilities as a form of transition to technological
innovation for Indonesia's local millennial. Technology
Innovation Transition is an action to change the old
work system to a new work system, starting from the
conventional one to more sophisticated technology. In
this context, the transition of technological innovation
has become part of the customer service industry, one of
the biggest users of digital facilities is local millennial, in
this study the researchers narrowed the scope of
millennial discussion, researchers focused more on
Indonesian local millennial. The theory used to analyze
is the theory of innovation and other supporting
theories. This study uses a qualitative method with a
case study approach and data collection techniques by
means of in-depth interviews with informants and field
observations to answer the results of the research. The
results of the study show that certain levels of local
Indonesian millennial capabilities have not really been
able to fully adapt to sophisticated technological
innovations as a form of transition.
Keywords :
Digital, Disruptive Innovation, Millennial, Social Stratification, Transition, New Media
This study aims to analyze how the use of
digital facilities as a form of transition to technological
innovation for Indonesia's local millennial. Technology
Innovation Transition is an action to change the old
work system to a new work system, starting from the
conventional one to more sophisticated technology. In
this context, the transition of technological innovation
has become part of the customer service industry, one of
the biggest users of digital facilities is local millennial, in
this study the researchers narrowed the scope of
millennial discussion, researchers focused more on
Indonesian local millennial. The theory used to analyze
is the theory of innovation and other supporting
theories. This study uses a qualitative method with a
case study approach and data collection techniques by
means of in-depth interviews with informants and field
observations to answer the results of the research. The
results of the study show that certain levels of local
Indonesian millennial capabilities have not really been
able to fully adapt to sophisticated technological
innovations as a form of transition.
Keywords :
Digital, Disruptive Innovation, Millennial, Social Stratification, Transition, New Media
