Authors :
Thet Mon Swe; Siluo Yang
Volume/Issue :
Volume 8 - 2023, Issue 9 - September
Google Scholar :
https://bit.ly/3TmGbDi
Scribd :
https://tinyurl.com/ajrf9hzr
DOI :
https://doi.org/10.5281/zenodo.8366808
Abstract :
After years of instalment E-libraries in many
universities in our country, there is a need to investigate
basic information facilities on university library websites.
Information Technology (IT) has an enormous
opportunity to enhance digital library services, but it
depends on user satisfaction. It is crucial to accept the
materials and services universities offer to utilize the
university library websites of the electronic collection
fully. Based on ISSM and TAM, this paper develops a
model of how users' satisfaction with university library
websites' electronic collections is influenced by nine
factors: information system, Librarian's services,
computer self-efficacy, English literacy, user experience,
perceived ease of use, perceived usefulness, actual usage,
and user satisfaction. It also thoroughly analyses the
relative structure model and measurement model, which
is willing to serve as a guide for improving the use of
university libraries.
Keywords :
University Library Websites; User Satisfaction; Influence Factors Model, TAM, ISSM.
After years of instalment E-libraries in many
universities in our country, there is a need to investigate
basic information facilities on university library websites.
Information Technology (IT) has an enormous
opportunity to enhance digital library services, but it
depends on user satisfaction. It is crucial to accept the
materials and services universities offer to utilize the
university library websites of the electronic collection
fully. Based on ISSM and TAM, this paper develops a
model of how users' satisfaction with university library
websites' electronic collections is influenced by nine
factors: information system, Librarian's services,
computer self-efficacy, English literacy, user experience,
perceived ease of use, perceived usefulness, actual usage,
and user satisfaction. It also thoroughly analyses the
relative structure model and measurement model, which
is willing to serve as a guide for improving the use of
university libraries.
Keywords :
University Library Websites; User Satisfaction; Influence Factors Model, TAM, ISSM.
