Authors : Arifa Zahan Sarly; Dr. A. K. M. Matiur Rahman; Dr. Akim M. Rahman

Volume/Issue : Volume 11 - 2026, Issue 8 - August

Google Scholar : https://tinyurl.com/ybnb68hu

Scribd : https://tinyurl.com/3zufcypn

DOI : https://doi.org/10.38124/ijisrt/26aug510

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.

Abstract : This study examined how Human Resource Management (HRM) supports logistics and operations performance in Bangladesh’s textile and readymade garments (RMG) industry. It combined a focused literature review with an illustrative factory-level dataset (n=40) linking HRM practice scores training, recruitment, performance management, safety & wellbeing, and engagement to operational KPIs including on-time delivery, order lead time, defect/rework rate, inventory turnover, and labor productivity. Correlation analysis suggested that stronger HRM practices were associated with higher on-time delivery and productivity and with lower defects and shorter lead time. An OLS regression indicated that the HRM index remained a significant predictor of on-time delivery after controlling factory size and automation level. The paper concludes that HRM is a practical lever for improving supply chain responsiveness in labor-intensive textile manufacturing and proposes a set of integrated HR operations actions for Bangladesh-based firms, such as skill-based workforce planning, supervisor development, incentive alignment to delivery and quality, and wellbeing and compliance embedded into daily routines.

Keywords : HRM; Logistics; Operations Performance; Textile Industry; Bangladesh; RMG; on-Time Delivery; Defects; Lead Time.

References :

1. Asian Productivity Organization (APO). Productivity statistics and benchmarking reports.
2. Armstrong, M. (2020). Armstrong’s Handbook of Human Resource Management Practice. Kogan Page.
3. Box all, P., Purcell, J., & Wright, P. (2008). The Oxford Handbook of Human Resource Management. Oxford University Press.
4. Bowersox, D., Closs, D., & Cooper, M. (2013). Supply Chain Logistics Management. McGraw-Hill.
5. Chopra, S., & Meindl, P. (2019). Supply Chain Management: Strategy, Planning and Operation. Pearson.
6. Christopher, M.(2016). Logistics & Supply Chain Management. Pearson.
7. Export Promotion Bureau (EPB), Bangladesh. Export statistics and sector reports.
8. Heizer, J., Render, B., & Munson, C. (2020). Operations Management. Pearson.
9. Kotler, P., & Keller, K.(2016). Marketing Management. Pearson.