Authors :
Igwegbe, Chizoba Roseline; Prof. A. S. Omenyi
Volume/Issue :
Volume 5 - 2020, Issue 6 - June
Google Scholar :
http://bitly.ws/9nMw
Scribd :
https://bit.ly/3i2KmRM
DOI :
10.38124/IJISRT20JUN164
Abstract :
The main purpose of the study was to
determine the principals’ application of students’
satisfaction and leadership principles of total quality
management for secondary school improvement in
Anambra State. Two research questions guided the
study and two hypotheses were tested at 0.05 level of
significance. The descriptive research design was
adopted for the study. The study was carried out in
Anambra State. The population of the study comprised
6664 principals and teachers (258 principals and 6406
teachers) from the 258 public secondary schools in the
six education zones of the State. The sample of this
study was 1999 respondents made up of 77 principals
and 1922 teachers in secondary schools in Anambra
State. A structured questionnaire was used to collect
data. The instrument was validated by three experts
in the Faculty of Education, Nnamdi Azikiwe
University, Awka. The questionnaire reliability was
ascertained through a pilot test. The data collected
were analyzed with Cronbach Alpha and coefficient
values of 0.75 and 0.77 for the two clusters with an
overall reliability co-efficient value of 0.76 for the
instrument. The data collected from the
respondents were analyzed using descriptive
statistics such as arithmetic mean and standard
deviation and inferential statistics specifically the
t-test. Findings revealed that principals applied
students’ satisfaction and leadership principles to
a moderate extent.
Keywords :
Principals; Application; Students; Satisfaction; Leadership Principles; School Improvement; Secondary School; Total Quality Management.
The main purpose of the study was to
determine the principals’ application of students’
satisfaction and leadership principles of total quality
management for secondary school improvement in
Anambra State. Two research questions guided the
study and two hypotheses were tested at 0.05 level of
significance. The descriptive research design was
adopted for the study. The study was carried out in
Anambra State. The population of the study comprised
6664 principals and teachers (258 principals and 6406
teachers) from the 258 public secondary schools in the
six education zones of the State. The sample of this
study was 1999 respondents made up of 77 principals
and 1922 teachers in secondary schools in Anambra
State. A structured questionnaire was used to collect
data. The instrument was validated by three experts
in the Faculty of Education, Nnamdi Azikiwe
University, Awka. The questionnaire reliability was
ascertained through a pilot test. The data collected
were analyzed with Cronbach Alpha and coefficient
values of 0.75 and 0.77 for the two clusters with an
overall reliability co-efficient value of 0.76 for the
instrument. The data collected from the
respondents were analyzed using descriptive
statistics such as arithmetic mean and standard
deviation and inferential statistics specifically the
t-test. Findings revealed that principals applied
students’ satisfaction and leadership principles to
a moderate extent.
Keywords :
Principals; Application; Students; Satisfaction; Leadership Principles; School Improvement; Secondary School; Total Quality Management.