Authors :
Lamatinulu; Irma Nur Afiah; Kardenia Faisal
Volume/Issue :
Volume 8 - 2023, Issue 7 - July
Google Scholar :
https://bit.ly/3TmGbDi
Scribd :
https://tinyurl.com/ynnu7k5s
DOI :
https://doi.org/10.5281/zenodo.8217146
Abstract :
In the face of increasingly rapid economic
growth, companies must maximize their overall
performance. Companies can utilize resources effectively
and efficiently so that the company can achieve its vision
and mission. The research used the Human Resources
Scorecard (HRSC) approach combined with the
Analytical Hierarchy Process (AHP) method. The HRSC
method is used to measure the performance of Human
Resources (HR) in terms of financial, customer, internal
business and learning and growth perspectives. From the
four perspectives, eight key performance indicators
(KPIs) are obtained. The measurement results with the
HRSC method approach found that the performance of
the financial aspect was in the very good category with a
score of 5, the customer aspect was in the good
performance category with a score of 4. The internal
business process aspect obtained good category
performance with a weight of 4.2. The performance of
the growth and learning aspects is in the very good
category with a value of 4.83. Overall, the results of the
analysis of human resource performance measurements
using the HRSC approach show a weight value of 4.64
which means that the performance of human resources
in fishing industry companies is very good.
Keywords :
Performance Measurement, Human Resources Scorecard.
In the face of increasingly rapid economic
growth, companies must maximize their overall
performance. Companies can utilize resources effectively
and efficiently so that the company can achieve its vision
and mission. The research used the Human Resources
Scorecard (HRSC) approach combined with the
Analytical Hierarchy Process (AHP) method. The HRSC
method is used to measure the performance of Human
Resources (HR) in terms of financial, customer, internal
business and learning and growth perspectives. From the
four perspectives, eight key performance indicators
(KPIs) are obtained. The measurement results with the
HRSC method approach found that the performance of
the financial aspect was in the very good category with a
score of 5, the customer aspect was in the good
performance category with a score of 4. The internal
business process aspect obtained good category
performance with a weight of 4.2. The performance of
the growth and learning aspects is in the very good
category with a value of 4.83. Overall, the results of the
analysis of human resource performance measurements
using the HRSC approach show a weight value of 4.64
which means that the performance of human resources
in fishing industry companies is very good.
Keywords :
Performance Measurement, Human Resources Scorecard.
