Authors : Nuny Suciani; Fahirah F.; Nina Bariroh Rustiati

Volume/Issue : Volume 11 - 2026, Issue 7 - July

Google Scholar : https://tinyurl.com/mr2u9t3j

DOI : https://doi.org/10.38124/ijisrt/26jul1090

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.

Abstract : The Drinking Water Supply System (SPAM) is a vital infrastructure that supports public health and community welfare. The implementation of the Drinking Water Supply System (DWSS) in Palu City continues to face various challenges, including limited-service coverage, suboptimal water supply continuity, high levels of Non-Revenue Water (NRW), as well as financial and institutional constraints, as reflected in clean water service issues in the Petobo Permanent Housing (Huntap Petobo) area and several other parts of Palu City. This study aims to evaluate the existing performance of DWSS management in Palu City based on the BPPSPAM performance indicators, identify the factors influencing its management performance, and determine the priority factors requiring improvement to ensure sustainable management.

Keywords : SPAM, Management Performance, Factor Analysis, EPANET, Palu City.

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