Authors :
Iyabode Adebanke Yekeen; Prisca Adejumo; Ifeoluwapo Oluwafunke Kolawole
Volume/Issue :
Volume 9 - 2024, Issue 8 - August
Google Scholar :
https://tinyurl.com/mrye9cux
Scribd :
https://tinyurl.com/58bm634v
DOI :
https://doi.org/10.38124/ijisrt/IJISRT24AUG1534
Abstract :
The measurement of patients' satisfaction with
the quality of treatment hinges on the extent to which their
intended expectations, objectives, and preferences are met
through interactions with healthcare professionals,
including nurses. The paradigm of patient-centered care is
increasingly recognized as pivotal for delivering high-
quality nursing services. Evolving health information,
technological advancements, shifting perceptions of care,
greater patient engagement, and heightened competition
within healthcare drive the pursuit of enhanced care
quality. Assessing patients' perspectives is integral to
improving healthcare quality, ensuring that services
effectively align with patients' needs. This paper explores
factors influencing patient-centered care and delves into
the concept's tenets and implications for nursing practice.
Keywords :
Patient-Centred Care, Optimal Solution, Quality Healthcare Delivery.
References :
- Delaney L.J. (2018). Patient-centered care as an approach to improving health care in Australia. Collegian. 25, 119-123.
- Dutton, D. (2018). Explaining the low use of health services by the poor; cost, attitude and delivery system. American Sociological Review, 43(3), 140-156
- Erah, P. (2017). Care of Hospitalized patients in Nigeria: the need or review and overhau. International Journal of Health Research , 2(2), 105-106
- General Director Circular. (2013). Improving patient experience in healthcare system. Circular No. 06/13. Ministry of Health, Jerusalem [In Hebrew]
- Jayadevappa R. (2017). Patient-Centered Outcomes Research and Patient-Centered Care for Older Adults: A Perspective Gerontol Geriatr Med, 3:2333721417700759.
- Joshi, K. S., Purani, S., & Kartha, G. (2013). Patient satisfaction about healthcare services:A cross sectional study of patients who visit the outpatient department of a civil hospital at Surendranagar, Gujarat. Int J Med Sci Public Health, 2, 659-663
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- Lotfi, M., Zamanzadeh, V., Valizadeh, L., & Khajehgoodari, M. (2019). Assessment of nurse–patient communication and patient satisfaction from nursing care. ursing Open , 1.https://doi.org/10.1002/nop2.316
- Lyngkhoi, R., & Brindha, G. (2015). A study on patient satisfaction of outpatient department. Indian J Sci Tech, 8, 32-38
- McCormack B. & McCance T. (2011). Person-centred nursing: theory and practice. John Wiley & Sons: West Sussex
- Messina, S., & Zipp, G. (2016). The relationship between patient satisfaction and inpatient admission across Teaching hospital and non-Teaching hospital. Journal of Health Care Management
- Neoteryx (2018). What is patient centered care? The 8 principles that you should know https://www.neoteryx.com/microsampling-blog/8-principles-of-patient-centered-care
- Ogunfowakun, O. (2017). Time, Expectation and Satisfaction: Patients' experience at National Hospital Abuja. Nigeria African Journal Prim Health Care family med , 4(1), 398.
- Owumi, B. (2016). Physician-patient Relationship in an alternative Health Care system among the Okpe people in Delta State. PhD thesis, University of Ibadan, Department of sociology
- Reck, D. L. (2013). Can and should nurses be aware of patients’ expectations for their nursing care? Nursing Administration Quarterly, 37(2), 109–115.
- Welkin, O. (2021). Patient-Centered Care: A Definitive Guide. https://welkinhealth.com/benefits-ofpatient-centered-care/.
The measurement of patients' satisfaction with
the quality of treatment hinges on the extent to which their
intended expectations, objectives, and preferences are met
through interactions with healthcare professionals,
including nurses. The paradigm of patient-centered care is
increasingly recognized as pivotal for delivering high-
quality nursing services. Evolving health information,
technological advancements, shifting perceptions of care,
greater patient engagement, and heightened competition
within healthcare drive the pursuit of enhanced care
quality. Assessing patients' perspectives is integral to
improving healthcare quality, ensuring that services
effectively align with patients' needs. This paper explores
factors influencing patient-centered care and delves into
the concept's tenets and implications for nursing practice.
Keywords :
Patient-Centred Care, Optimal Solution, Quality Healthcare Delivery.