Authors :
Alrauf; Muh. Wahyuddin Abdullah
Volume/Issue :
Volume 5 - 2020, Issue 12 - December
Google Scholar :
http://bitly.ws/9nMw
Scribd :
https://bit.ly/2WvS0dR
Abstract :
The research aims to see the optimization of
the application of office channeling at Bank BNI Syariah
Makassar Branch. Normative theological research
methodology, juridical approach (legislation), and
sociological approaches. The process of collecting data
uses library data and field data by means of observation,
interviews, and documentation. The results show that the
implementation of sharia channeling office services is
still limited to collecting third party savings funds, while
for financing only at the BNI Syariah Makassar Branch
office, the supporting factors in the implementation of
the sharia channeling office have an extensive network
both domestically and abroad and has been supported
by facilities and technology. sufficient information, high
public interest in shifting to Islamic banks, especially in
Makassar City. Inhibiting factors is the lack of
socialization and education to the public, as well as the
non-recognition of the achievement of sharia channeling
office business performance as part of the overall
business performance impact of the implementation of
the BNI Syariah sharia channeling office, increased third
party funds, increased market share, expanded service
access to the community and can compete with
conventional banks. The research implication is it is
hoped that BNI Syariah can improve service quality,
both in terms of service and products in the sharia
channeling office. BNI as the implementer of the sharia
channeling office in determining targets and achieving
business performance so as to encourage maximum
growth and motivate existing human resources to better
understand sharia products and services.
Keywords :
Office Channeling, Market Share, Sharia Banking
The research aims to see the optimization of
the application of office channeling at Bank BNI Syariah
Makassar Branch. Normative theological research
methodology, juridical approach (legislation), and
sociological approaches. The process of collecting data
uses library data and field data by means of observation,
interviews, and documentation. The results show that the
implementation of sharia channeling office services is
still limited to collecting third party savings funds, while
for financing only at the BNI Syariah Makassar Branch
office, the supporting factors in the implementation of
the sharia channeling office have an extensive network
both domestically and abroad and has been supported
by facilities and technology. sufficient information, high
public interest in shifting to Islamic banks, especially in
Makassar City. Inhibiting factors is the lack of
socialization and education to the public, as well as the
non-recognition of the achievement of sharia channeling
office business performance as part of the overall
business performance impact of the implementation of
the BNI Syariah sharia channeling office, increased third
party funds, increased market share, expanded service
access to the community and can compete with
conventional banks. The research implication is it is
hoped that BNI Syariah can improve service quality,
both in terms of service and products in the sharia
channeling office. BNI as the implementer of the sharia
channeling office in determining targets and achieving
business performance so as to encourage maximum
growth and motivate existing human resources to better
understand sharia products and services.
Keywords :
Office Channeling, Market Share, Sharia Banking
