Authors :
Mc Gerald Mvula
Volume/Issue :
Volume 7 - 2022, Issue 12 - December
Google Scholar :
https://bit.ly/3IIfn9N
Scribd :
https://bit.ly/3iMSkUm
DOI :
https://doi.org/10.5281/zenodo.7547250
Abstract :
The main aim of the study was to
understand non-financial matrices for supply chain
performance measurement. Particular objectives were to
identify key non-financial matrices used to measure
supply chain performance and the disadvantages of nonfinancial matrices used to measure supply chain
performance.
Methodology: The research applied quantitative
descriptive research design. The purposive sampling
method was used to select procurement professionals
from Airtel Zambia, MTN and Zamtel mobile
telecommunication companies. The data was analyzed
using Statistical Package for Social Science (SPSS)
version 26.
Results/Conclusion: The research found that 35% of the
respondents stated that nonfinancial matrices brings in
closer link to long-term organizational strategies, the
research showed that 22% of the participants were of the
view that non-financial data can provide indirect,
quantitative indicators of a firm’s intangible assets. The
study showed that 25% of the participants stated that
nonfinancial matrices are better indicators of future
financial performance. Similarly, it was found that 18%
of the responded were of the view that nonfinancial
matrices provides information about managerial actions
which is vital for the performance of an organization.
Non-financial performance measurements provide a lot
of benefits, but they also have some negatives. According
to the study, 56% of respondents said that time and cost
have been issues for certain businesses, non-financial
variables are assessed in a variety of methods; as seen by
12% of the replies, there is no common denominator.
Lack of causal connections was identified as a third
problem by 10% of the replies, according to the study,
Lack of statistical reliability. Further, these metrics
typically have low statistical dependability, which
hinders their capacity to identify better performance or
forecast financial outcomes. Additionally, implementing
an assessment system with too many indicators might
result in "measurement disintegration," according to
8% of the responses.
Keywords :
Non-Financial Matrices, Performance Measurement
The main aim of the study was to
understand non-financial matrices for supply chain
performance measurement. Particular objectives were to
identify key non-financial matrices used to measure
supply chain performance and the disadvantages of nonfinancial matrices used to measure supply chain
performance.
Methodology: The research applied quantitative
descriptive research design. The purposive sampling
method was used to select procurement professionals
from Airtel Zambia, MTN and Zamtel mobile
telecommunication companies. The data was analyzed
using Statistical Package for Social Science (SPSS)
version 26.
Results/Conclusion: The research found that 35% of the
respondents stated that nonfinancial matrices brings in
closer link to long-term organizational strategies, the
research showed that 22% of the participants were of the
view that non-financial data can provide indirect,
quantitative indicators of a firm’s intangible assets. The
study showed that 25% of the participants stated that
nonfinancial matrices are better indicators of future
financial performance. Similarly, it was found that 18%
of the responded were of the view that nonfinancial
matrices provides information about managerial actions
which is vital for the performance of an organization.
Non-financial performance measurements provide a lot
of benefits, but they also have some negatives. According
to the study, 56% of respondents said that time and cost
have been issues for certain businesses, non-financial
variables are assessed in a variety of methods; as seen by
12% of the replies, there is no common denominator.
Lack of causal connections was identified as a third
problem by 10% of the replies, according to the study,
Lack of statistical reliability. Further, these metrics
typically have low statistical dependability, which
hinders their capacity to identify better performance or
forecast financial outcomes. Additionally, implementing
an assessment system with too many indicators might
result in "measurement disintegration," according to
8% of the responses.
Keywords :
Non-Financial Matrices, Performance Measurement
