Authors :
Kavyashree S.
Volume/Issue :
Volume 3 - 2018, Issue 3 - March
Google Scholar :
https://goo.gl/DF9R4u
Scribd :
https://goo.gl/4rFpmA
Thomson Reuters ResearcherID :
https://goo.gl/3bkzwv
Abstract :
Enterprise chatbot is the current technological trend that most of the companies are drifting towards it. Chatbot will act as the conversational interface between the customers and service providers which makes customers talk in normal natural language and get the task done in very less time. Enterprise bots help companies increase their productivity and efficiency. The project first phase included the background discovery of AI development platforms and deployment channels that helps companies develop in-house chatbots to help their employees and customers, also the study on how to develop a On-premise chatbot that can talk to company’s internal systems through REST api’s, Chatbot is the part of ChatOps concept which will extend the user a delightful UI experience.
Enterprise chatbot is the current technological trend that most of the companies are drifting towards it. Chatbot will act as the conversational interface between the customers and service providers which makes customers talk in normal natural language and get the task done in very less time. Enterprise bots help companies increase their productivity and efficiency. The project first phase included the background discovery of AI development platforms and deployment channels that helps companies develop in-house chatbots to help their employees and customers, also the study on how to develop a On-premise chatbot that can talk to company’s internal systems through REST api’s, Chatbot is the part of ChatOps concept which will extend the user a delightful UI experience.
