Authors :
KKL Pilusa; ML Shipalana
Volume/Issue :
Volume 5 - 2020, Issue 8 - August
Google Scholar :
http://bitly.ws/9nMw
Scribd :
https://bit.ly/335PhuG
DOI :
10.38124/IJISRT20AUG195
Abstract :
It is a global concern that most local spheres
of government are usually faced with a major challenge
of meeting the basic needs of citizens, particularly in the
developing countries such as South Africa, where
majority of people depending entirely on public
services. It is observed that the local spheres of
government are unable to carry out their constitutional
mandate to provide public goods and services such as
education, housing health, water and sanitation. This
situation, among others, is mainly exacerbated by
ineffective innovative management practices. This
article sought to navigate innovative management
practices in the local spheres of government in South
Africa and suggests strategies that can be applied for
service delivery improvement. The article used
conceptual framework to analyse innovative
management practices in the context of the local spheres
of government. In the process, literature has revealed
that most of local spheres of government are mainly
characterised with ineffective innovative management
practices. These management practices include,
strategic planning, operational plans and performance
management systems. It is evident that the current state
of affairs, drastically affects service delivery
improvement. This article suggests collaborative
approach as mechanism to enhance service delivery in
the local spheres of government.
It is a global concern that most local spheres
of government are usually faced with a major challenge
of meeting the basic needs of citizens, particularly in the
developing countries such as South Africa, where
majority of people depending entirely on public
services. It is observed that the local spheres of
government are unable to carry out their constitutional
mandate to provide public goods and services such as
education, housing health, water and sanitation. This
situation, among others, is mainly exacerbated by
ineffective innovative management practices. This
article sought to navigate innovative management
practices in the local spheres of government in South
Africa and suggests strategies that can be applied for
service delivery improvement. The article used
conceptual framework to analyse innovative
management practices in the context of the local spheres
of government. In the process, literature has revealed
that most of local spheres of government are mainly
characterised with ineffective innovative management
practices. These management practices include,
strategic planning, operational plans and performance
management systems. It is evident that the current state
of affairs, drastically affects service delivery
improvement. This article suggests collaborative
approach as mechanism to enhance service delivery in
the local spheres of government.
