Authors :
Cherry Anne N. Gumabay; Maria Visitacion N. Gumabay
Volume/Issue :
Volume 9 - 2024, Issue 11 - November
Google Scholar :
https://tinyurl.com/yxuf96kz
Scribd :
https://tinyurl.com/yctfbzun
DOI :
https://doi.org/10.5281/zenodo.14272900
Abstract :
In the Philippines, the payment of bills,
essentials, deliveries, utilities, hospital bills, and tuition fees
are done through mobile wallets. Gcash and Maya are the
commonly used mobile wallets in the Philippines. The
researcher made use of the descriptive research design.
This study is conducted to determine the likelihood success
of the use of mobile wallet in Tuguegarao City. Results
showed that majority of business owners, consumers,
students, professionals, and other users drastically adapted
mobile wallet for business transactions because of the
convenient services that they provide. Also, government
and private agencies, universities, hospitals, entrepreneurs
utilized Gcash and Maya to better improve their services
for the convenience of their customers. Electric and water
bills in Tuguegarao are paid through mobile wallet. The
Overseas Filipino Workers (OFW) Remittances are
likewise also sent through mobile wallet. Hence, with the
number of users of mobile wallet payments the business
owners as well as government agencies can benefit from
the convenient payment services of the mobile wallets for
cashless transactions.
Keywords :
Mobile Wallet, Cashless Payments, Digital Payments.
References :
- Gupta, R. K. (2022). Adoption of mobile wallet services: an empirical analysis. International Journal of Intellectual Property Management, 12(3), 341-353.
- Sharma, G., & Kulshreshtha, K. (2019). Mobile Wallet Adoption in India: An Analysis. IUP Journal of Bank Management, 18(1).
- Retrieved from https://usa.kaspersky.com/resource-center/threats/is-your-ewallet-safe , November 20,2022
- Retrieved from https://corporatefinanceinstitute.com/resources/valuation/mobile-wallet/, November 25, 2022
- Retrieved from https://www.netsolutions.com/insights/essential-features-for-building-popular-mobile-wallet-app/, November 30, 2022
- Retrieved from .(https://www.statista.com/topics/9799/digital-payments-in-the-philippines/#topicHeader__wrapper), December 02, 2022
In the Philippines, the payment of bills,
essentials, deliveries, utilities, hospital bills, and tuition fees
are done through mobile wallets. Gcash and Maya are the
commonly used mobile wallets in the Philippines. The
researcher made use of the descriptive research design.
This study is conducted to determine the likelihood success
of the use of mobile wallet in Tuguegarao City. Results
showed that majority of business owners, consumers,
students, professionals, and other users drastically adapted
mobile wallet for business transactions because of the
convenient services that they provide. Also, government
and private agencies, universities, hospitals, entrepreneurs
utilized Gcash and Maya to better improve their services
for the convenience of their customers. Electric and water
bills in Tuguegarao are paid through mobile wallet. The
Overseas Filipino Workers (OFW) Remittances are
likewise also sent through mobile wallet. Hence, with the
number of users of mobile wallet payments the business
owners as well as government agencies can benefit from
the convenient payment services of the mobile wallets for
cashless transactions.
Keywords :
Mobile Wallet, Cashless Payments, Digital Payments.
