Authors :
Loo Seng Xian; Lim Tong Ming
Volume/Issue :
Volume 9 - 2024, Issue 5 - May
Google Scholar :
https://tinyurl.com/cyf73zuy
Scribd :
https://tinyurl.com/e5je7y6j
DOI :
https://doi.org/10.38124/ijisrt/IJISRT24MAY2422
Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.
Abstract :
This paper explores the development of an
AI product advisor utilizing large language models
(LLMs). Firstly, we discuss the needs and the current
problems faced by industry. Subsequently, we reviewed
past works by various scholars regarding AI Assistant
in Retail and Other Industries, and LLM Models and
techniques used in generative AI chatbot for sales and
service activity related works. Next, we assessed the
performance of various models including Llama2B,
Falcon-7B, and Mistral-7B, in conjunction with
advanced response generation techniques such as
Retrieval Augmented Generation (RAG), fine-tuning
through QLora and LLM chaining. Our experimental
findings reveal that the combination of Mistral-7B with
the RAG and LLM chaining technique enhances both
efficiency and the quality of model responses. Among
the models evaluated, Mistral-7B consistently delivered
satisfactory outcomes. We deployed a prototype system
using Streamlit, creating a chatbot-like interface that
allows users to interact with the AI advisor. This
prototype could potentially increase the productivity of
frontliners in the retail space and provide benefits for
the industry.
Keywords :
Mistral-7B, Llama-2, Falcon-7B Generative AI, Generation AI, Language Model-based AI, Retrieval Augmented Generation (RAG), QLora, LangChain
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This paper explores the development of an
AI product advisor utilizing large language models
(LLMs). Firstly, we discuss the needs and the current
problems faced by industry. Subsequently, we reviewed
past works by various scholars regarding AI Assistant
in Retail and Other Industries, and LLM Models and
techniques used in generative AI chatbot for sales and
service activity related works. Next, we assessed the
performance of various models including Llama2B,
Falcon-7B, and Mistral-7B, in conjunction with
advanced response generation techniques such as
Retrieval Augmented Generation (RAG), fine-tuning
through QLora and LLM chaining. Our experimental
findings reveal that the combination of Mistral-7B with
the RAG and LLM chaining technique enhances both
efficiency and the quality of model responses. Among
the models evaluated, Mistral-7B consistently delivered
satisfactory outcomes. We deployed a prototype system
using Streamlit, creating a chatbot-like interface that
allows users to interact with the AI advisor. This
prototype could potentially increase the productivity of
frontliners in the retail space and provide benefits for
the industry.
Keywords :
Mistral-7B, Llama-2, Falcon-7B Generative AI, Generation AI, Language Model-based AI, Retrieval Augmented Generation (RAG), QLora, LangChain