Authors : Dr.Lakshmi jyothi.T; Kamalakar Sarva; Karthik Kamani

Volume/Issue : Volume 8 - 2023, Issue 9 - September

Google Scholar : https://tinyurl.com/4pe26dfe

Scribd : https://tinyurl.com/236tmd39

DOI : https://doi.org/10.5281/zenodo.8419939

Abstract : Objective: Laboratory quality is defined as the accuracy, reliable and timely issuing of reported results. To measure the quality of the laboratory there are various indicators available, those are called Quality indicators.Material & method: The retrospective study was taken place at St. Teresa hospital, Hyderabad. The following QIs are identified and analyzed over a period of 2 years (January-2019 to December-2020). The following indicators are evaluated Pre analytical: Patient/Specimen identification, Sample rejections, Adherence of Lab safety policy, Analytical: Re do’s/Repeat testing, Post analytical: Critical alert information, Turnaround time.Conclusion: Current study indicates the status of the laboratory quality compared to national and international standards. Based on the evaluated quality indicators the laboratory identifies the lacunae in quality management system and gives the best services to its client or patients

Keywords : Pre-Analytical Process, Analytical Process, Post- Analytical Process, Quality Indicators.