Integration of Information Communication Technology, Strategic Leadership and Academic Performance in Universities in North Kivu, Democratic Republic of Congo


Authors : Kasereka Mukandirwa Gedeon; Dr. Theresia Mutetei; Dr. Beatrice Oduor

Volume/Issue : Volume 9 - 2024, Issue 6 - June


Google Scholar : https://tinyurl.com/2zfa9z2k

Scribd : https://tinyurl.com/mr3s83jw

DOI : https://doi.org/10.38124/ijisrt/IJISRT24JUN637

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.


Abstract : Information communication technology has become an integral part of the management of higher educational institutions worldwide. There is no aspect of our lives that technology has not penetrated and brought lasting impact. This study delves into the intricate dynamics of how ICT influences management and learning processes in higher learning institutions. It sought to critically examine the impact of the integration of information communication technology in the strategic management of institutions of higher learning, specifically focusing on North Kivu, Democratic Republic of Congo. It aims to critically assess the integration of ICT and its impact on financial management, human resource management, and the overall enhancement of faculty and employee effectiveness in Congolese higher learning institutions. The study was conducted within selected institutions of higher learning in North Kivu in Congo. The study engaged a sample size of 124 staff from select universities who participated in this study. The study was guided by the positivist research philosophy, and it employed a cross-sectional descriptive design. This study utilized purposive sampling technique to get the sample size. Data collection was done through questionnaires. Data analysis entailed using descriptive statistics and inferential statistics. Descriptive statistics used mean and standard deviation which served as key metrics. The F- test was used to make statistical inferences. Analysis of qualitative data was done using the use of content analysis. The study established that ICT usage, ICT accessibility, and ICT integration both have significant influence on academic performance. Furthermore, the study determined that strategic leadership played a mediating role in the relationship between ICT integration and academic performance. It is, therefore, advisable for managers of these institutions to invest in ICT so that they can improve performance and increase service delivery to all the stakeholders.

Keywords : Integrated Financial Management Information System, Information and Communication Technology, Integrated Educational Management Information System.

References :

  1. Bates. (2018). The evolution and continuing challenges of e-governance. Public Administration Review 68(s1): S86S102.
  2. Bates. (2019). The evolution and continuing challenges of e-governance. Public Administration Review 68(s1): S86S102.
  3. Margaret, R. (2017).  http://searchcio.techtarget.com/definition/IT-strategy- Information-technology-strategy
  4. Althaus, C., Bridgman, P., Davis, G. (2017). The Australian Policy Handbook (4th ed.), Sydney: Allen & Unwin.
  5. Barney, J. B. and Hesterly, W. S.  (2020). Strategic Management and Competitive Advantage: Concepts and Cases.  3rd Edition.  Prentice Hall, Upper Saddle River, New Jersey.
  6. Bates. (2018). The evolution and continuing challenges of e-governance. Public Administration Review 68(s1): S86S102.
  7. Bates. (2019). The evolution and continuing challenges of e-governance. Public Administration Review 68(s1): S86S102.
  8. Bhatnagar, S. (2014). Public Service Delivery: Role of Information and Communication Technology in Improving Governance and Development Impact. Economics Working Papers No. 391. Manila: Asian Development Bank. 
  9. Bonnice, S. (2017). “Public Management Innovation: Toward a Global Perspective,” American Review of Public Administration, vol 31(1), pp. 5-21.
  10. Borins, S. (2019). “Public Management Innovation: Toward a Global Perspective,” American Review of Public Administration, vol 31(1), pp. 5-21.
  11. Creswell, J. W. (2019). Qualitative inquiry and research design: Choosing among five Traditions. Thousand Oaks, CA: Sage. 
  12. Dada, D. (2016). “The Failure of E-government in Developing Countries: A Literature Review,” The Electronic Journal on Information Systems in Developing Countries, Vol26 (1), pp. 1-10.
  13. Dawes S. (2018). The Evolution and Continuing Challenges of E-governance. Public Administration Review 68(s1): S86S102.
  14. Diane M. (2019). BOLD Educational Software   Mutungi, V., Oduor, B. A., & Oduol, T. The Mediating Role of Succession Planning on the Relationship between Strategic Leadership and Organizational Performance: A Study of Kenya Airways.
  15. Sorrow, N. G. B. O., Oduor, B., & Mutetei, T. (2024). Top Management Team Characteristics and Performance of Energie Centrafricaine (Enerca) in Central African Republic. Journal of Business, 12(1), 22-29.

Information communication technology has become an integral part of the management of higher educational institutions worldwide. There is no aspect of our lives that technology has not penetrated and brought lasting impact. This study delves into the intricate dynamics of how ICT influences management and learning processes in higher learning institutions. It sought to critically examine the impact of the integration of information communication technology in the strategic management of institutions of higher learning, specifically focusing on North Kivu, Democratic Republic of Congo. It aims to critically assess the integration of ICT and its impact on financial management, human resource management, and the overall enhancement of faculty and employee effectiveness in Congolese higher learning institutions. The study was conducted within selected institutions of higher learning in North Kivu in Congo. The study engaged a sample size of 124 staff from select universities who participated in this study. The study was guided by the positivist research philosophy, and it employed a cross-sectional descriptive design. This study utilized purposive sampling technique to get the sample size. Data collection was done through questionnaires. Data analysis entailed using descriptive statistics and inferential statistics. Descriptive statistics used mean and standard deviation which served as key metrics. The F- test was used to make statistical inferences. Analysis of qualitative data was done using the use of content analysis. The study established that ICT usage, ICT accessibility, and ICT integration both have significant influence on academic performance. Furthermore, the study determined that strategic leadership played a mediating role in the relationship between ICT integration and academic performance. It is, therefore, advisable for managers of these institutions to invest in ICT so that they can improve performance and increase service delivery to all the stakeholders.

Keywords : Integrated Financial Management Information System, Information and Communication Technology, Integrated Educational Management Information System.

Never miss an update from Papermashup

Get notified about the latest tutorials and downloads.

Subscribe by Email

Get alerts directly into your inbox after each post and stay updated.
Subscribe
OR

Subscribe by RSS

Add our RSS to your feedreader to get regular updates from us.
Subscribe