Impact of Conversational User Interface to Enhance Customer Service in Global Fintech Arena


Authors : Akanksha Sinha, Krishna Bommareddy, Prakhar Srivastava, Ritika Singh, Ram Suraj Majety, Sasank Devarakonda, Vidhya Srinivas

Volume/Issue : Volume 5 - 2020, Issue 5 - May

Google Scholar : http://bitly.ws/9nMw

Scribd : https://bit.ly/2U7GKnk

Conversational UI is a revolutionary technological instance backed up with AI which transformed the way of interaction between human and a machine in a whole different way. The core reason behind choosing this area for research is to study and depict the positive impact that conversational UI in the form of chatbots and voice bots created a phenomenal wave in this digitized fintech eco-system

Keywords : Fintech, Conversational UI, Chatbots, Voice bots, AI, Customer experience

CALL FOR PAPERS


Paper Submission Last Date
31 - August - 2022

Paper Review Notification
In 1-2 Days

Paper Publishing
In 2-3 Days

Never miss an update from Papermashup

Get notified about the latest tutorials and downloads.

Subscribe by Email

Get alerts directly into your inbox after each post and stay updated.
Subscribe
OR

Subscribe by RSS

Add our RSS to your feedreader to get regular updates from us.
Subscribe