How Business can use ERP and AI to become Intelligent Enterprise


Authors : Surjit Singh Bawa

Volume/Issue : Volume 8 - 2023, Issue 2 - February

Google Scholar : https://bit.ly/3IIfn9N

Scribd : https://bit.ly/3YbLBSg

DOI : https://doi.org/10.5281/zenodo.7688737

Today every Business generates an enormous amount of data from daily operations from Production, Sales, Purchase, and Maintenance. With the rise of Machine Learning, and improved Processing power on the cloud, Businesses can use this data to improve Sales, provide a better customer experience, reduce downtime by performing predictive maintenance and improve inventory management. In Sales, Businesses can provide Product suggestions based on customer buying patterns. To reduce downtime, Companies can look at the sensor data and quality of products to predict possible maintenance of the machines. To improve Customer experience, Companies can integrate intelligent chat bots. This Opinion article will share Business scenarios where Machine learning can help improve processes.

Keywords : Intelligent Enterprise, ERP, Artificial Intelligence, Machine Learning

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29 - February - 2024

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