Fostering Organizational Excellence in Healthcare: Addressing Staff Productivity, Workplace Gossip, and Competitor Challenges in Multi-Unit Hospitals


Authors : Dr.Venugopal Reddy. I; Dr.Adarsh Somashekar

Volume/Issue : Volume 9 - 2024, Issue 12 - December

Google Scholar : https://tinyurl.com/2vzh6v9u

Scribd : https://tinyurl.com/bdhc38tt

DOI : https://doi.org/10.5281/zenodo.14591200

Abstract : In multi-unit hospitals, operational inefficiencies, workplace dynamics, and stiff competition significantly impact profitability and patient care outcomes. This review explores how workplace gossip undermines staff productivity, erodes teamwork, and hinders organizational culture. It examines the challenges of managing productivity gaps and provides strategies for overcoming competitive pressures. By employing evidence-based solutions, including measurable performance metrics, leadership development, and technology adoption, healthcare organizations can achieve sustainable growth. Case studies from Indian hospitals illustrate the practical implementation of these strategies.

Keywords : Organizational Excellence, Healthcare Leadership, Workplace Dynamics, Staff Productivity, Competitive Benchmarking.

References :

  1. World Health Organization. "Workplace Health and Safety in Healthcare." 2020.
  2. Singh, M. "Gossip and Productivity in Healthcare Settings." International Journal of Organizational Behavior, 2020.
  3. Kumar, R., & Sharma, P. "Challenges in Multi-Unit Hospitals: A Review." Indian Journal of Management Studies, 2021.
  4. Deloitte Insights. "Enhancing Productivity through KPIs in Healthcare." 2021.
  5. AHA. "Digital Marketing Strategies in Healthcare." 2020.
  6. Harvard Business Review. "Conflict Management in Organizations." 2019.
  7. National Institute for Health. "Technology in Optimizing Patient Care." 2021.
  8. WHO. "Employee Engagement in Healthcare: Global Insights." 2020.
  9. Indian Hospital Association. "Operational Challenges in Healthcare." 2022.
  10. Smith, J. "Role of Leadership in Hospital Management." Journal of Leadership in Healthcare, 2019.

In multi-unit hospitals, operational inefficiencies, workplace dynamics, and stiff competition significantly impact profitability and patient care outcomes. This review explores how workplace gossip undermines staff productivity, erodes teamwork, and hinders organizational culture. It examines the challenges of managing productivity gaps and provides strategies for overcoming competitive pressures. By employing evidence-based solutions, including measurable performance metrics, leadership development, and technology adoption, healthcare organizations can achieve sustainable growth. Case studies from Indian hospitals illustrate the practical implementation of these strategies.

Keywords : Organizational Excellence, Healthcare Leadership, Workplace Dynamics, Staff Productivity, Competitive Benchmarking.

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