Authors :
Dr.Venugopal Reddy. I; Dr.Adarsh Somashekar
Volume/Issue :
Volume 9 - 2024, Issue 12 - December
Google Scholar :
https://tinyurl.com/2vzh6v9u
Scribd :
https://tinyurl.com/bdhc38tt
DOI :
https://doi.org/10.5281/zenodo.14591200
Abstract :
In multi-unit hospitals, operational
inefficiencies, workplace dynamics, and stiff competition
significantly impact profitability and patient care
outcomes. This review explores how workplace gossip
undermines staff productivity, erodes teamwork, and
hinders organizational culture. It examines the challenges
of managing productivity gaps and provides strategies for
overcoming competitive pressures. By employing
evidence-based solutions, including measurable
performance metrics, leadership development, and
technology adoption, healthcare organizations can
achieve sustainable growth. Case studies from Indian
hospitals illustrate the practical implementation of these
strategies.
Keywords :
Organizational Excellence, Healthcare Leadership, Workplace Dynamics, Staff Productivity, Competitive Benchmarking.
References :
- World Health Organization. "Workplace Health and Safety in Healthcare." 2020.
- Singh, M. "Gossip and Productivity in Healthcare Settings." International Journal of Organizational Behavior, 2020.
- Kumar, R., & Sharma, P. "Challenges in Multi-Unit Hospitals: A Review." Indian Journal of Management Studies, 2021.
- Deloitte Insights. "Enhancing Productivity through KPIs in Healthcare." 2021.
- AHA. "Digital Marketing Strategies in Healthcare." 2020.
- Harvard Business Review. "Conflict Management in Organizations." 2019.
- National Institute for Health. "Technology in Optimizing Patient Care." 2021.
- WHO. "Employee Engagement in Healthcare: Global Insights." 2020.
- Indian Hospital Association. "Operational Challenges in Healthcare." 2022.
- Smith, J. "Role of Leadership in Hospital Management." Journal of Leadership in Healthcare, 2019.
In multi-unit hospitals, operational
inefficiencies, workplace dynamics, and stiff competition
significantly impact profitability and patient care
outcomes. This review explores how workplace gossip
undermines staff productivity, erodes teamwork, and
hinders organizational culture. It examines the challenges
of managing productivity gaps and provides strategies for
overcoming competitive pressures. By employing
evidence-based solutions, including measurable
performance metrics, leadership development, and
technology adoption, healthcare organizations can
achieve sustainable growth. Case studies from Indian
hospitals illustrate the practical implementation of these
strategies.
Keywords :
Organizational Excellence, Healthcare Leadership, Workplace Dynamics, Staff Productivity, Competitive Benchmarking.