Authors :
Heng Hok; Soun Hong
Volume/Issue :
Volume 8 - 2023, Issue 8 - August
Google Scholar :
https://bit.ly/3TmGbDi
Scribd :
https://tinyurl.com/2tsb5mcd
DOI :
https://doi.org/10.5281/zenodo.8304768
Abstract :
The construction industry is a driver of growth
in another sector due to its heavy reliance on an extended
and varied supply chain. Cambodia as a developing
country, the construction industry significantly
contributed to the economic development and has created
a lot of jobs. The construction becomes one of the
important pillars supporting the Cambodian economy.
However, construction is also facing many complex issues
to challenge foreign companies mostly on quality in
construction projects. The quality of construction projects
is affected in different ways by various factors. So
determining the important factors influencing the quality
of construction projects in Cambodia is significant to
local Cambodian companies in better quality
improvement and also to compete with foreign companies
when contracting. The research used a quantitative
methodology with 31 sample sizes for the pilot study, 385
sample sizes for the real study with 10 samples for In-
depth interviews to confirm the study results. SPSS and
AMOS programs were used in this study and the results
indicate four important factors for evaluating the quality
of construction projects in Cambodia such as avoiding
disputes and claims, motivating and empowering
employee training, enhancing customer/owner
satisfaction, and completing projects on time.
Keywords :
The Quality of Construction Projects, Cambodian Law on Construction, Construction Quality Management System, Stakeholder Involvement, Project Funding, Construction Materials, Project Management Competence, Project Complexity, and Construction Conflict.
The construction industry is a driver of growth
in another sector due to its heavy reliance on an extended
and varied supply chain. Cambodia as a developing
country, the construction industry significantly
contributed to the economic development and has created
a lot of jobs. The construction becomes one of the
important pillars supporting the Cambodian economy.
However, construction is also facing many complex issues
to challenge foreign companies mostly on quality in
construction projects. The quality of construction projects
is affected in different ways by various factors. So
determining the important factors influencing the quality
of construction projects in Cambodia is significant to
local Cambodian companies in better quality
improvement and also to compete with foreign companies
when contracting. The research used a quantitative
methodology with 31 sample sizes for the pilot study, 385
sample sizes for the real study with 10 samples for In-
depth interviews to confirm the study results. SPSS and
AMOS programs were used in this study and the results
indicate four important factors for evaluating the quality
of construction projects in Cambodia such as avoiding
disputes and claims, motivating and empowering
employee training, enhancing customer/owner
satisfaction, and completing projects on time.
Keywords :
The Quality of Construction Projects, Cambodian Law on Construction, Construction Quality Management System, Stakeholder Involvement, Project Funding, Construction Materials, Project Management Competence, Project Complexity, and Construction Conflict.
