Authors :
Edmelyn B. Cacayan(CA); Markhipolito P. Galingana(CA); Stephanie F. Ambrocio(CA); Michelle Mae S. Bungag(CA); Abegail Jan P. Dela Peña(CA); Sunshine S. Longgat(CA); Nesley R. Manzano(CA); Sharmaine Angel I. Matias(CA)
Volume/Issue :
Volume 8 - 2023, Issue 7 - July
Google Scholar :
https://bit.ly/3TmGbDi
Scribd :
https://tinyurl.com/2daek367
DOI :
https://doi.org/10.5281/zenodo.8185891
Abstract :
Providing safe and efficient care is a
continuous issue for the nursing profession. It leads to
more pleasant patient outcomes and enhances wellbeing.
This research study sought to determine the nurses’
perceptions on the factors affecting their delivery of
health care services in the selected private hospital in
Santiago City, Isabela, Philippines. It focused on
determining the nurses' perceptions of the factors
affecting the delivery of care which includes
Environmental Factor, Organizational Factor, and
Interpersonal Factor.
This Qualitative research utilized in-depth-interview
among 8 participants. The study utilized a non-
probability sampling technique, specifically the
Convenience or Accidental Sampling in choosing the
respondents to determine the nurses' perceptions on the
factors affecting the delivery of care in terms of
Environmental Factors, Organizational Factors, and
Interpersonal Factors. The collected information was
carefully analyzed using Thematic Analysis. The
researchers requested recommendation from the chief
nurse whom to interview. Interview was done until the
researchers data saturation.
Results revealed that lack of facilities and an
unfriendly environment such as the weather, noise, and
facilities and equipment are some of the difficulties
encountered by the participants. Being resourceful is one
of the adjustments they made regarding environmental
factors. On the other hand, in organizational factors,
understaffing and nurses’ burnouts are some challenges
the participants encountered, thus, having a functional
organizational structure is one of the adaptations they
made. Lastly, poor interpersonal relationship is the most
common difficulty experienced by the participants in
terms of interpersonal factors, and building good
communication was one of their adjustments.
Keywords :
Delivery, Nursing Care, Healthcare, Leadership, Nurse-patient relationship, Environmental Factor, Organizational Factor, Interpersonal Factor, Philippines.
Providing safe and efficient care is a
continuous issue for the nursing profession. It leads to
more pleasant patient outcomes and enhances wellbeing.
This research study sought to determine the nurses’
perceptions on the factors affecting their delivery of
health care services in the selected private hospital in
Santiago City, Isabela, Philippines. It focused on
determining the nurses' perceptions of the factors
affecting the delivery of care which includes
Environmental Factor, Organizational Factor, and
Interpersonal Factor.
This Qualitative research utilized in-depth-interview
among 8 participants. The study utilized a non-
probability sampling technique, specifically the
Convenience or Accidental Sampling in choosing the
respondents to determine the nurses' perceptions on the
factors affecting the delivery of care in terms of
Environmental Factors, Organizational Factors, and
Interpersonal Factors. The collected information was
carefully analyzed using Thematic Analysis. The
researchers requested recommendation from the chief
nurse whom to interview. Interview was done until the
researchers data saturation.
Results revealed that lack of facilities and an
unfriendly environment such as the weather, noise, and
facilities and equipment are some of the difficulties
encountered by the participants. Being resourceful is one
of the adjustments they made regarding environmental
factors. On the other hand, in organizational factors,
understaffing and nurses’ burnouts are some challenges
the participants encountered, thus, having a functional
organizational structure is one of the adaptations they
made. Lastly, poor interpersonal relationship is the most
common difficulty experienced by the participants in
terms of interpersonal factors, and building good
communication was one of their adjustments.
Keywords :
Delivery, Nursing Care, Healthcare, Leadership, Nurse-patient relationship, Environmental Factor, Organizational Factor, Interpersonal Factor, Philippines.
