Exploring Factors That Influence Organizational Performance in Non Profit Institutions at South Sulawesi - Indonesia


Authors : Mochamad Soelton; Tri Wahyono; Harefan Arief; Eko Tama Putra Saratian; Tantri Yanuar Rahmat Syah, Aji Erlangga

Volume/Issue : Volume 6 - 2021, Issue 3 - March

Google Scholar : http://bitly.ws/9nMw

Scribd : https://bit.ly/3wzwnKm

This study aims to analyze and explore the effect of Quality Assurance, Organizational Learning, Organizational Commitment, Organizational Citizenship Behavior on Organizational Performance. This research was approached using a descriptive method in the The Children Social Welfare Institution at Makassar - South Sulawesi with sample of 41 respondents. This research uses Partial Least Square (PLS) Structural Equation Model (SEM) with analysis tool 3.0. The results showed the Quality Assurance has a significantly positive effect on Organizational Performance. Organizational Learning has a significantly positive effect on Organizational Performance. Organizational Commitment has a significantly negative effect on Organizational Performance. Organizational Citizenship Behavior (OCB) has a significantly positive effect on Organizational Performance

Keywords : Quality Assurance, Organizational Learning, Organizational Commitment, Organizational Citizenship Behavior (OCB), Organizational Performance.

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30 - April - 2024

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