This study pertains to the experiences of the
Barangay Police Safety Officers in enforcing the Minimum
Health and Safety Protocols in Tolosa, Leyte. This study
aims to explore the experiences, problems encountered,
and coping mechanisms of the participants of the study.
This study utilized the Qualitative Research Design in a
form of a Case Study. There were seven participants who
underwent an individual interview with the aid of an
Interview Guide and an audio recording device. An
accomplished Consent Form by the participants was also
secured by the researcher to signify the participants’
voluntariness in participating in the data gathering. The
researcher made-used Colaizzi’s method in treating the
gathered data. Out of the responses analyzed by the
researcher, the following themes were formulated:
Community towards COVID-19 Protocol Implementation,
Adaptation from the Changes in the New Normal, Barangay
Council; Its Vigor to Mediate and the Legislative assistance
as BPSOs problems arise.
The findings of the study are as follows; From the
experiences of the BPSOs, the researcher found out that
the community responses had affected the performance of
the BPSOs in the proper implementation of protocols. Also,
each barangay varies in policy implementation, and the
changes in the routine of work of the participants affect
their personal time in looking for means of living. On the
problems encountered by the participants, the researcher
found that there was leniency in attendance and
performance monitoring of the participants, insufficient
support for Personal Protective Equipment, inconsistent
remuneration for hazards, incidental fees, and allowances.
Lastly, there were no concrete coping mechanisms
employed by the participants. They just ignore and
disregard the effects of the problems encountered. They
don’t undergo stress debriefing or intervention programs
and when serious problems transpire in the community,
they only rely on the LGU and Barangay Officials in
dealing with the community.
Keywords : Enforcement of Pandemic Protocols; Experiences of BPSO, Minimum Health and Security Protocols.