Examining the Effect of Human Resource Management Practices on Employee Performance in Public Sector Organisations: A Systematic Review


Authors : Phiri Cassidy; Daka, Harrison; Phiri Jackson

Volume/Issue : Volume 10 - 2025, Issue 11 - November


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DOI : https://doi.org/10.38124/ijisrt/25nov1238

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Abstract : Human Resource Management (HRM) is a critical driver of organizational effectiveness, particularly in sustaining performance within public institutions. This study conducts a systematic review of 70 peer reviewed articles published between 2000 and 2024 to examine how HRM practices shape employee outcomes in public sector organizations globally. The review focuses on core HRM dimensions including recruitment and selection, performance appraisal, training and development, compensation and rewards, and employee engagement. Evidence across the literature demonstrates that well designed HRM systems enhance employee performance by strengthening relationships between staff and management, supporting professional growth, and aligning individual objectives with organizational priorities. These practices also foster motivation, innovation, and commitment, which are essential for delivering high quality public services. Although the review is limited to public sector contexts, the international scope of the studies broadens the applicability of the findings across diverse administrative settings. The study offers practical insights for policymakers, HR practitioners, and researchers seeking to enhance human capital strategies and improve workforce effectiveness in government institutions through targeted HRM interventions.

Keywords : Human Resource Management, HRM Practices, Employee Performance, Public Sector Organisations, Service Delivery.

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Human Resource Management (HRM) is a critical driver of organizational effectiveness, particularly in sustaining performance within public institutions. This study conducts a systematic review of 70 peer reviewed articles published between 2000 and 2024 to examine how HRM practices shape employee outcomes in public sector organizations globally. The review focuses on core HRM dimensions including recruitment and selection, performance appraisal, training and development, compensation and rewards, and employee engagement. Evidence across the literature demonstrates that well designed HRM systems enhance employee performance by strengthening relationships between staff and management, supporting professional growth, and aligning individual objectives with organizational priorities. These practices also foster motivation, innovation, and commitment, which are essential for delivering high quality public services. Although the review is limited to public sector contexts, the international scope of the studies broadens the applicability of the findings across diverse administrative settings. The study offers practical insights for policymakers, HR practitioners, and researchers seeking to enhance human capital strategies and improve workforce effectiveness in government institutions through targeted HRM interventions.

Keywords : Human Resource Management, HRM Practices, Employee Performance, Public Sector Organisations, Service Delivery.

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Paper Submission Last Date
31 - December - 2025

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