Evaluation of Expedition Performance in Ensuring the Smooth Process of Parts Distribution Process at PT Mitra Bisnis by Using the Analytic Hierarchy Process (AHP) Method


Authors : Rano Ismoyo, Setyadi

Volume/Issue : Volume 4 - 2019, Issue 8 - August

Google Scholar : https://goo.gl/DF9R4u

Scribd : https://bit.ly/2lBEjuM

This study aims to find out how much the level of the role of the expedition in ensuring the smooth distribution of spare parts that occur at PT Mitra Bisnis. In the process of parts distribution, PT Mitra Bisnis has collaborated with three shipping companies, namely: PT Pelita Sukses Logistic, PT Maxxi Logistic and PT Raih Sukses Abadi. In the process of spare parts distribution, PT Mitra Bisnis has set four criteria that must be met and required in a contract, namely: Lead Time, Tariff, Report Monitoring, and Term of Payment. This research is quantitative by using the Analytic Hierarchy Process method. The sample taken in this study amounted to 20 respondents who worked in the logistics and supply chain, especially the warehouse, transport and inventory. From the results of this research obtained the best expedition rank among the three based on these four factors, namely: 1) PT Raih Sukses Abadi, 2) PT Maxxi Logistic, and 3) PT Pelita Sukses Logistic. While based on the order of priority criteria, PT Mitra Bisnis prioritizes: 1) Lead Time of 31.50%, 2) Monitoring Reports of 30.00%, 3) Tariff of 26.60%, and 4) Term of Payment of 11.90%.

Keywords : Dealer, Parts, Lead Time, Report Monitoring, Tariff, and Term of Payment.

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Paper Submission Last Date
31 - August - 2022

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