Evaluating Safety Culture to Identify Performance Drivers in the Industrial Sector of a Moroccan SME


Authors : Dr. Abderrahim MOUSSAOUI

Volume/Issue : Volume 9 - 2024, Issue 2 - February

Google Scholar : http://tinyurl.com/5syb7fkv

Scribd : http://tinyurl.com/53w7cb77

DOI : https://doi.org/10.5281/zenodo.10669556

Abstract : This study delves into the safety culture of Moroccan SMEs, highlighting a significant gap between their performance in occupational health and safety and the challenges related to sustainable development, despite the efforts of government organizations and large companies. Two major challenges are identified: the influence of the specific Moroccan culture and the implications of outsourcing. Based on the work of Cooper (2000), the study aims to determine the factors defining safety culture, particularly psychological, behavioral, and organizational aspects, and to understand their interrelation and impact on company performance. The research takes a strategic perspective, exploring key elements of organizational culture, transformational leadership, and safety management. The psychological and behavioral dimensions of safety culture are particularly emphasized because of their link with company performance. Faced with the high number of work accidents and annual deaths in Morocco, the study underscores the imperative to improve occupational health and safety, particularly in SMEs. Our research adopts a pragmatic constructivist approach and a mixed methodology for data collection, which includes nine exploratory interviews enriched by participant observations and document reviews, safety behavior evaluations were also conducted through nine semi-structured interviews. A safety climate survey was conducted among sixty employees belonging to different categories of the SME. In sum, the research aims to enrich the understanding of the safety culture in Moroccan SMEs and to identify levers to improve their performance in health and safety.

Keywords : Safety Culture, Moroccan Context, Moroccan Smes, Outsourcing, Safe Behaviors, Safety Climate, Safety Management, Transformational Leadership, Work Accidents, Deaths, Performance, CSR, Sustainable Development.

This study delves into the safety culture of Moroccan SMEs, highlighting a significant gap between their performance in occupational health and safety and the challenges related to sustainable development, despite the efforts of government organizations and large companies. Two major challenges are identified: the influence of the specific Moroccan culture and the implications of outsourcing. Based on the work of Cooper (2000), the study aims to determine the factors defining safety culture, particularly psychological, behavioral, and organizational aspects, and to understand their interrelation and impact on company performance. The research takes a strategic perspective, exploring key elements of organizational culture, transformational leadership, and safety management. The psychological and behavioral dimensions of safety culture are particularly emphasized because of their link with company performance. Faced with the high number of work accidents and annual deaths in Morocco, the study underscores the imperative to improve occupational health and safety, particularly in SMEs. Our research adopts a pragmatic constructivist approach and a mixed methodology for data collection, which includes nine exploratory interviews enriched by participant observations and document reviews, safety behavior evaluations were also conducted through nine semi-structured interviews. A safety climate survey was conducted among sixty employees belonging to different categories of the SME. In sum, the research aims to enrich the understanding of the safety culture in Moroccan SMEs and to identify levers to improve their performance in health and safety.

Keywords : Safety Culture, Moroccan Context, Moroccan Smes, Outsourcing, Safe Behaviors, Safety Climate, Safety Management, Transformational Leadership, Work Accidents, Deaths, Performance, CSR, Sustainable Development.

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