Authors :
Kunchala Little Flower; Veena Rani; Arun Kumar Kandru
Volume/Issue :
Volume 7 - 2022, Issue 5 - May
Google Scholar :
https://bit.ly/3IIfn9N
Scribd :
https://bit.ly/39jjL39
DOI :
https://doi.org/10.5281/zenodo.6626229
Abstract :
Intelligent conversational computer systems,
such as chatbots, imitate human speech to provide
online assistance and assistance in the form of
automated responses. Many sectors have used chatbots
to deliver virtual support to clients as a result of the
enhanced advantages they provide. Natural Language
Processing and Machine Learning are two areas of
Artificial Intelligence that are heavily included into
chatbots. Before the advent of chatbots, there were just
bots. The emergence of chatbots has ushered in a new
age of conversational computing. A method of
conversion that is participatory. A textual chatbot is a
computer programme that can have a meaningful
conversation with a real person. A chatbot can be built
on a variety of cloud-based platforms these days,
including Microsoft Bot Framework and IBM Watson.
However, each of these technologies has its own pros
and cons (such as built-in artificial intelligence, natural
language processing, conversion services and
programming), so it's important to weigh the
advantages and disadvantages of each before making a
decision. Cloud-based chatbot systems are compared to
determine which is the most effective, including those
that include built-in artificial intelligence (AI). A
comparison will tell which cloud platform is best
suitable for constructing chatbots.
Keywords :
Artificial Intelligence; Chatbot techniques; Cloud Platform; NLP
Intelligent conversational computer systems,
such as chatbots, imitate human speech to provide
online assistance and assistance in the form of
automated responses. Many sectors have used chatbots
to deliver virtual support to clients as a result of the
enhanced advantages they provide. Natural Language
Processing and Machine Learning are two areas of
Artificial Intelligence that are heavily included into
chatbots. Before the advent of chatbots, there were just
bots. The emergence of chatbots has ushered in a new
age of conversational computing. A method of
conversion that is participatory. A textual chatbot is a
computer programme that can have a meaningful
conversation with a real person. A chatbot can be built
on a variety of cloud-based platforms these days,
including Microsoft Bot Framework and IBM Watson.
However, each of these technologies has its own pros
and cons (such as built-in artificial intelligence, natural
language processing, conversion services and
programming), so it's important to weigh the
advantages and disadvantages of each before making a
decision. Cloud-based chatbot systems are compared to
determine which is the most effective, including those
that include built-in artificial intelligence (AI). A
comparison will tell which cloud platform is best
suitable for constructing chatbots.
Keywords :
Artificial Intelligence; Chatbot techniques; Cloud Platform; NLP
