Authors :
John Kipondya; Dr. Asha Baleche
Volume/Issue :
Volume 8 - 2023, Issue 12 - December
Google Scholar :
http://tinyurl.com/32ffxna6
Scribd :
http://tinyurl.com/y5rd9j2w
DOI :
https://doi.org/10.5281/zenodo.10438710
Abstract :
Quality as the most important consideration
in modern construction, as clients choose prospective
contractors based more and more on a company's
reputation for producing high-quality work. Several
studies have demonstrated the relationship between. The
objective of the research was to examine effects of total
quality management on performance of construction
industry. A descriptive survey research design was used.
The targeted population was estimated to be 340
workers companies as the unit of analysis and
questionnaires were distributed to the respondents in the
construction companies, and a total of 98 response rate
was recorded which was equivalent to a 54-response rate
where from population a sample size was estimated
based on probability sampling. The study received
responses from the sample size is 181and hence 181
questionnaires were distributed to the workers of
construction companies. Data were evaluated with the
aid of SPSS version 22 into descriptive statistics mainly
mean value scores and also regression analysis.
Descriptive statistics includes analyzing data in the form
of mean, median, mode and standard deviation and the
internal consistency of the measured scale was observed
by using Cronbach Alpha. Researchers have proposed
the ranges to be used for computing acceptable
benchmarks of Cronbach Alpha. Meanwhile, regression
was used as a statistical technique. the conclusions of the
project's top staff's ability to lead appropriately and
effectively and their acceptance of quality responsibility
where the study shows that 48.0% agreed with the
statement. These findings indicate that the project's
senior staff takes accountability for quality work and
offers suitable and effective leadership. Based on the
results, it can be said that strong leadership improves
construction projects' success in construction company.
The study suggests that policies pertaining to
construction projects should include leadership.
Keywords :
TQM, Employees.
Quality as the most important consideration
in modern construction, as clients choose prospective
contractors based more and more on a company's
reputation for producing high-quality work. Several
studies have demonstrated the relationship between. The
objective of the research was to examine effects of total
quality management on performance of construction
industry. A descriptive survey research design was used.
The targeted population was estimated to be 340
workers companies as the unit of analysis and
questionnaires were distributed to the respondents in the
construction companies, and a total of 98 response rate
was recorded which was equivalent to a 54-response rate
where from population a sample size was estimated
based on probability sampling. The study received
responses from the sample size is 181and hence 181
questionnaires were distributed to the workers of
construction companies. Data were evaluated with the
aid of SPSS version 22 into descriptive statistics mainly
mean value scores and also regression analysis.
Descriptive statistics includes analyzing data in the form
of mean, median, mode and standard deviation and the
internal consistency of the measured scale was observed
by using Cronbach Alpha. Researchers have proposed
the ranges to be used for computing acceptable
benchmarks of Cronbach Alpha. Meanwhile, regression
was used as a statistical technique. the conclusions of the
project's top staff's ability to lead appropriately and
effectively and their acceptance of quality responsibility
where the study shows that 48.0% agreed with the
statement. These findings indicate that the project's
senior staff takes accountability for quality work and
offers suitable and effective leadership. Based on the
results, it can be said that strong leadership improves
construction projects' success in construction company.
The study suggests that policies pertaining to
construction projects should include leadership.
Keywords :
TQM, Employees.
