Authors : Ganza Jackson; Dr. Martin Kang'ethe Gachukia; Ishimwe Immaculee

Volume/Issue : Volume 11 - 2026, Issue 10 - October

Google Scholar : https://tinyurl.com/yx3yjkx6

DOI : https://doi.org/10.38124/ijisrt/26Oct1253

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.

Abstract : This study assessed the effect of cold chain infrastructure on the distribution effectiveness of heat-sensitive pharmaceuticals at Rwanda Medical Supply Ltd (RMS). Specifically, it examined the effects of cold chain equipment reliability, personnel competence, adequacy and implementation of Standard Operating Procedures (SOPs), and temperature monitoring systems on distribution effectiveness. The study was grounded in Supply Chain Management and Systems theories and adopted a mixed-methods descriptive and correlational research design. Data were collected from a stratified random sample of 109 RMS employees involved in cold chain operations using structured questionnaires and were analysed using descriptive statistics, Pearson correlation, and multiple linear regression.

Keywords : Cold Chain Infrastructure, Equipment Reliability, Personnel Competence, Standard Operating Procedures, Temperature Monitoring Systems, Distribution Effectiveness.

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