Authors : Ryu Christian P. Estrella; John Rey L. Magalso; Christopher V. Polinar; Gwyn A. Salarza; Marc Anthony C. Vallar; Azmie L. Oyok

Volume/Issue : Volume 11 - 2026, Issue 1 - January

Google Scholar : https://tinyurl.com/ab9d4e4k

Scribd : https://tinyurl.com/4txxykh

DOI : https://doi.org/10.38124/ijisrt/26jan380

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Abstract : The General Services Office (GSO) of Tagoloan currently relies on paper-based processes for item borrowing, often resulting in delays, lost forms, and workflows. This project aimed to create a web-based system to streamline item requests, approvals, and inventory tracking for both GSO staff and local users. Using the Modified Waterfall Model, the development followed stages, requirements gathering, system design, implementation, and testing. Technologies used include PHP (Laravel), MySQL, HTML, CSS, and JavaScript. The system enables digital submission of borrowing forms, real-time inventory updates, approval routing, and status notifications. Users can submit and track requests online, while staff can manage records and generate reports. Many local government unit still uses paper-based forms, that includes the General Services Office (GSO) of Tagoloan, Misamis Oriental. Wherein it often results in having delays, lost forms in borrowing item process. This project is trying to solve this by creating web-based system to simplify item requests, approvals, and inventory tracking for both GSO staff and local borrowers. During evaluation, the system showed improvements in processing time and data accuracy. Functional testing showed that the system met the specified requirements for recording borrowing requests, updating inventory, and generating reports. The System Usability Scale (SUS) results, however, indicated only marginal usability, and the client expressed that the current design did not fully match their preferred forms and workflows. These findings suggest that, while the system is technically functional, further refinement of the interface, simplification of processes, and closer alignment with the client’s existing practices are needed before full adoption.

Keywords : Item Borrowing, Inventory System, LGU Digitalization, Laravel, Web-Based Tool, Usability Evaluation, Modified Waterfall Model.

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