Developing a Performance Management Framework for a Top Tier Law Firm in Nigeria


Authors : Adedayo Adebisi

Volume/Issue : Volume 8 - 2023, Issue 7 - July

Google Scholar : https://bit.ly/3TmGbDi

Scribd : https://tinyurl.com/bdd6fsen

DOI : https://doi.org/10.5281/zenodo.8255835

Abstract : This PhD thesis presents a comprehensive study on developing a performance management framework designed using a sampled top-tier law firm in Nigeria. This research aims to address the unique challenges and requirements of managing, evaluating, and reporting on employee performance within a law firm, ultimately contributing to improving organizational efficiency and employee growth. The thesis begins with a description of the issue followed by a thorough analysis of the existing literature on performance management, focusing on its theoretical fundamentals and standard practices in various industries. Special attention is given to the distinctive characteristics of law firms, incorporating their cultural context, strategic preferences, and professional expectations. Combining this knowledge develops a theoretical framework for the subsequent empirical investigation. The research methodology is a qualitative approach to gathering data from interviews with partners, managers, and employees, providing valuable insights into the current performance management practices, challenges faced, and areas for improvement. The quantitative aspect relates to the collation and computation of performance measures to establish the parameters for relevant reporting. Based on the findings from the data analysis, a performance management framework tailored precisely for top-tier law firms is proposed. The framework takes into consideration the various methodologies identified in the literature review and empirical research, addressing key concerns such as strategic congruence, context congruence, thoroughness, practicality, meaningfulness, specificity, identification of effective and ineffective performance, reliability, validity, acceptability and fairness, openness, correctability, standardization, and ethicality. The framework proposed provides law firms with a structured and comprehensive approach to evaluating and managing employee performance, aligning individual objectives with organizational/ team goals, promoting a culture of fairness and accountability, and enabling continuous improvement and development. The framework is expected to enhance law firms' performance outcomes, employee engagement, and organizational effectiveness. This PhD thesis significantly contributes to the field of performance management in the legal industry by offering a tailored framework that addresses law firms' specific challenges and requirements. It provides valuable insights and practical recommendations for law firm leaders, managers, and human resources professionals, aiding them in implementing a performance management system that supports achieving strategic objectives while promoting employee growth and success.

This PhD thesis presents a comprehensive study on developing a performance management framework designed using a sampled top-tier law firm in Nigeria. This research aims to address the unique challenges and requirements of managing, evaluating, and reporting on employee performance within a law firm, ultimately contributing to improving organizational efficiency and employee growth. The thesis begins with a description of the issue followed by a thorough analysis of the existing literature on performance management, focusing on its theoretical fundamentals and standard practices in various industries. Special attention is given to the distinctive characteristics of law firms, incorporating their cultural context, strategic preferences, and professional expectations. Combining this knowledge develops a theoretical framework for the subsequent empirical investigation. The research methodology is a qualitative approach to gathering data from interviews with partners, managers, and employees, providing valuable insights into the current performance management practices, challenges faced, and areas for improvement. The quantitative aspect relates to the collation and computation of performance measures to establish the parameters for relevant reporting. Based on the findings from the data analysis, a performance management framework tailored precisely for top-tier law firms is proposed. The framework takes into consideration the various methodologies identified in the literature review and empirical research, addressing key concerns such as strategic congruence, context congruence, thoroughness, practicality, meaningfulness, specificity, identification of effective and ineffective performance, reliability, validity, acceptability and fairness, openness, correctability, standardization, and ethicality. The framework proposed provides law firms with a structured and comprehensive approach to evaluating and managing employee performance, aligning individual objectives with organizational/ team goals, promoting a culture of fairness and accountability, and enabling continuous improvement and development. The framework is expected to enhance law firms' performance outcomes, employee engagement, and organizational effectiveness. This PhD thesis significantly contributes to the field of performance management in the legal industry by offering a tailored framework that addresses law firms' specific challenges and requirements. It provides valuable insights and practical recommendations for law firm leaders, managers, and human resources professionals, aiding them in implementing a performance management system that supports achieving strategic objectives while promoting employee growth and success.

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