Authors :
IZZA Issam; MAKHTARI Mohammed; ALAMI Mohamed
Volume/Issue :
Volume 7 - 2022, Issue 6 - June
Google Scholar :
https://bit.ly/3IIfn9N
Scribd :
https://bit.ly/3nz0pdQ
DOI :
https://doi.org/10.5281/zenodo.6792013
Abstract :
The objective of this article is to present the
results of an exploratory pilot case study that aims at
studying the specificities of the use of IT to direct
performance in our Moroccan context before proposing a
conceptual framework at the end of this paper that can be
used to understand the complexities of the topic in the
Moroccan context. Characterized by the lack of previous
research studies on the topic, (Yin, 2009), this study will
start with an analysis of the literature on the impacts of
IT on performance so that to properly conceptualize the
elements and dimensions of our research. Subsequently,
we will present the main theories which will form our
theoretical framework mainly the theory of resources
based on which we shall conceptualize the characteristics
of IT and managerial resources sought to be acquired and
developed in each organization during the digital age;
behavioral theories will be used to study behavior and
perception of IT utilization and contingency theory will be
used to understand the impact of contextual factors on IT
use. Finally, we will present and discuss the main results
after identifying the methodology for data collection,
analysis and processing as well as the main characteristics
of the case study and the responses of the selected sample
Keywords :
Pilotage, Organizational Performance, Skills, Information Technology, Dashboard.
The objective of this article is to present the
results of an exploratory pilot case study that aims at
studying the specificities of the use of IT to direct
performance in our Moroccan context before proposing a
conceptual framework at the end of this paper that can be
used to understand the complexities of the topic in the
Moroccan context. Characterized by the lack of previous
research studies on the topic, (Yin, 2009), this study will
start with an analysis of the literature on the impacts of
IT on performance so that to properly conceptualize the
elements and dimensions of our research. Subsequently,
we will present the main theories which will form our
theoretical framework mainly the theory of resources
based on which we shall conceptualize the characteristics
of IT and managerial resources sought to be acquired and
developed in each organization during the digital age;
behavioral theories will be used to study behavior and
perception of IT utilization and contingency theory will be
used to understand the impact of contextual factors on IT
use. Finally, we will present and discuss the main results
after identifying the methodology for data collection,
analysis and processing as well as the main characteristics
of the case study and the responses of the selected sample
Keywords :
Pilotage, Organizational Performance, Skills, Information Technology, Dashboard.