Consumer Perceptions on Advanced Features and Technological Innovation in Electric Vehicles: A Comparative Study in Chennai


Authors : V. Narendiran; V. Vetrivel

Volume/Issue : Volume 10 - 2025, Issue 6 - June


Google Scholar : https://tinyurl.com/2c8w7nkb

DOI : https://doi.org/10.38124/ijisrt/25jun1007

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.


Abstract : The rapid growth of the electric vehicle (EV) market is driven by technological advancements and environmental concerns. However, consumer perceptions of EVs, especially regarding advanced features and innovations, remain complex and diverse. This paper explores consumer perceptions of technological features in electric vehicles, including battery performance, autonomous driving capabilities, and connected vehicle technologies. The study utilizes a mixed-methods approach, combining qualitative interviews with EV owners and a quantitative survey targeting both EV owners and non-owners. The findings highlight that while consumer’s value advanced features such as improved battery range and autonomous driving, barriers such as high upfront costs, range anxiety, and concerns about the safety and reliability of these technologies persist. Environmental awareness and brand trust were identified as significant drivers of adoption, while skepticism about autonomous driving technology was a key concern. The paper concludes with recommendations for automotive manufacturers, policymakers, and consumers, emphasizing the importance of addressing consumer concerns through improved technology, greater infrastructure investment, and better education on the benefits of EVs. Additionally, the study suggests areas for future research, including longitudinal studies and cross- cultural comparisons, to further understand how consumer attitudes toward EVs evolve in response to technological advancements.

Keywords : Consumer Perceptions, Advanced Features, Technological Innovation, Electric Vehicles.

References :

  1. Ali, I., & Naushad, M. (2022). A Study to Investigate What Tempts Consumers to Adopt Electric Vehicles. In World Electric Vehicle Journal (Vol. 13, Issue 2, p. 26). Multidisciplinary Digital Publishing Institute. https://doi.org/10.3390/wevj13020026
  2. Carley, S., Siddiki, S., & Nicholson‐Crotty, S. (2019). Evolution of plug-in electric vehicle demand: Assessing consumer perceptions and intent to purchase over time. In Transportation Research Part D Transport and Environment (Vol. 70, p. 94). Elsevier BV. https://doi.org/10.1016/j.trd.2019.04.002
  3. Council, T. R. B. and N. R. (2015). Overcoming Barriers to Deployment of Plug-in Electric Vehicles. In National Academies Press eBooks. https://doi.org/10.17226/21725
  4. Jiang, Q., Zhang, J., Pohsun, W., & Zhang, Y. (2024). Technology Acceptance and Innovation Diffusion: Are Users More Inclined Toward AIGC-Assisted Design? In International Journal of Human-Computer Interaction (p. 1). Taylor & Francis. https://doi.org/10.1080/10447318.2024.2408513
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  6. Singh, V., Singh, V., & Vaibhav, S. (2020). A review and simple meta-analysis of factors influencing adoption of electric vehicles [Review of A review and simple meta-analysis of factors influencing adoption of electric vehicles]. Transportation Research Part D Transport and Environment, 86, 102436. Elsevier BV. https://doi.org/10.1016/j.trd.2020.102436
  7. Tu, J., & Yang, C. (2019). Key Factors Influencing Consumers’ Purchase of Electric Vehicles. In Sustainability (Vol. 11, Issue 14, p. 3863). Multidisciplinary Digital Publishing Institute. https://doi.org/10.3390/su11143863
  8. Vidhi, R., Shrivastava, P., & Parikh, A. S. (2021). Social and Technological Impact of Businesses Surrounding Electric Vehicles. In Clean Technologies (Vol. 3, Issue 1, p. 81). Multidisciplinary Digital Publishing Institute. https://doi.org/10.3390/cleantechnol3010006

The rapid growth of the electric vehicle (EV) market is driven by technological advancements and environmental concerns. However, consumer perceptions of EVs, especially regarding advanced features and innovations, remain complex and diverse. This paper explores consumer perceptions of technological features in electric vehicles, including battery performance, autonomous driving capabilities, and connected vehicle technologies. The study utilizes a mixed-methods approach, combining qualitative interviews with EV owners and a quantitative survey targeting both EV owners and non-owners. The findings highlight that while consumer’s value advanced features such as improved battery range and autonomous driving, barriers such as high upfront costs, range anxiety, and concerns about the safety and reliability of these technologies persist. Environmental awareness and brand trust were identified as significant drivers of adoption, while skepticism about autonomous driving technology was a key concern. The paper concludes with recommendations for automotive manufacturers, policymakers, and consumers, emphasizing the importance of addressing consumer concerns through improved technology, greater infrastructure investment, and better education on the benefits of EVs. Additionally, the study suggests areas for future research, including longitudinal studies and cross- cultural comparisons, to further understand how consumer attitudes toward EVs evolve in response to technological advancements.

Keywords : Consumer Perceptions, Advanced Features, Technological Innovation, Electric Vehicles.

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