Authors : Marissa E. Mago

Volume/Issue : Volume 8 - 2023, Issue 6 - June

Google Scholar : https://bit.ly/3TmGbDi

Scribd : https://tinyurl.com/p984wr3d

DOI : https://doi.org/10.5281/zenodo.8108235

Abstract : The government is constantly improving its competitiveness by adopting innovation and system automation. This study sought to determine the effects of compliance of private employers with the Electronic Premium Remittance System on employed PhilHealth members in Daet, Camarines Norte. It employed descriptive-correlational method of research utilizing survey questionnaire. Assessment was made on the profile of the respondents, compliance of of employers with EPRS in terms of remittance and reporting, effect of compliance of private employers with EPRS on employed PhilHealth members in terms of benefit availment and member contribution payment history. Problems encountered by private employers in the EPRS in terms of paying premium contributions, posting premium contributions, and updating employee member data records, and plan of action may be proposed to attain the full compliance of employers with the EPRS were also identified and discussed. The primary data were obtained from 153 PhilHealth employer engagement representatives of registered private employers in the municipality of Daet, Camarines Norte. The findings revealed that respondents are from the age group bracket of 41 to 50 years old, predominantly female, and college graduates. The number of employees mostly belongs to 20 and below with 21 and above length of years registered to PhilHealth. Private employers are registered in EPRS and enrolled at any accredited collecting agent with an online payment facility. Also, they update the employee's premium remittance list in EPRS before the generation of the statement of account and register PhilHealth the newly hired employees within 30 calendar days from their employment. Age and educational attainment had no significant relationship to the compliance of private employers to EPRS in terms of remittance and reporting. On the other hand, sex had a significant relationship to the compliance of private employers to EPRS in terms of remittance but no significant relationship was noted in terms of reporting. As to the number of employees and length of years registered to PhilHealth, a significant effect on the compliance of private employers to EPRS in terms of reporting has been established but when it comes to remittance, it had no significant effect. Moreover, the effects of compliance by private employers with EPRS in the employed sector were all interpreted as strongly agreeing in terms of benefit availment and member contribution history. Employers ensure that employed PhilHealth members are provided with immediate eligibility to benefit packages during confinement, and employers regard compliance with EPRS as eliminating paper-based transactions, particularly in the submission of employer monthly remittance reports. Unstable internet connectivity and system downtime of the PhilHealth EPRS topped the list of common problems encountered by private employers in terms of paying and posting premium contributions, while in terms of updating employee data records, the absence of PhilHealth system integration was the main problem identified by private employers. Several initiatives, including the installation of additional EPRS kiosks, orientation and intensive information dissemination, a comprehensive information security policy, the enforcement of a non-disclosure agreement for EPRS users, and system integration, may result in full compliance by private employers with PhilHealth's electronic premium remittance system.

Keywords : Compliance, private employers, PhilHealth employer engagement representative, electronic premium remittance system, employed members.