Comparative Study of IMPS and UPI as Payment Options in India with Special Reference to COVID 19


Authors : Shilpa Sharma

Volume/Issue : Volume 10 - 2025, Issue 2 - February


Google Scholar : https://tinyurl.com/5x46msf9

Scribd : https://tinyurl.com/4yhy9z3w

DOI : https://doi.org/10.5281/zenodo.14965904


Abstract : Covid 19 has aided the growth of digital and contactless payment. All over the world Government has expanded digital financial transfers to serve the harm caused by Covid 19 on sources of income and economy due to which many people hasshifted from physical cash to contactless Payment. The Indian Banking sector was struggling hard to popularize digital payments and it gained its thrust after demonetization and Covid 19. To achieve paperless and cashless economy UPI and IMPS is contemporary way of transferring fund. This Research paper is based on the secondary data derived from the website of Reserve Bank of India. The data was extracted from the source. The research is based on graphical representation of data and time series analysis of data. The jamovi software has been used to analyze the data. The main implication of study is that the popularity of Unified Payment Interface has increased during and post COVID period. The other popular mode of cashless transfer of funds like IMPS have sheded in their usage both volume wise and the value wise.

Keywords : UPI, NPCI, IMPS, PMJDY, Digital Payments

References :

  1. A., M., & Bhat, G. (2021). Digital Payment Service in India - A Case Study of Unified Payment Interface. International Journal of Case Studies in Business, IT, and Education, 5(1), 256–265. https://doi.org/10.47992/ijcsbe.2581.6942.0114
  2. Gupta, S., & Kumar, D. (2020). UPI - An Innovative Step for Making Digital Payment Effective and Consumer Perception on Unified Payment Interface. The International Journal of Analytical and Experimental Modal Analysis, 12(1), 2482–2491.
  3. Philip, B. (2019). Unified Payment Interface-Impact of UPI in Customer Satisfaction. Online Journal of Multidisciplinary Subjects, 12(4), 124–129
  4. Rastogi, S., Panse, C., Sharma, A., & Bhimavarapu, V. M. (2021). Unified Payment Interface (UPI): A digital innovation and   its impact on financial inclusion and economic development. Universal Journal of Accounting and Finance, 9(3), 518–530. https://doi.org/10.13189/ujaf.2021.090326
  5. Thomas, R. (2017). Unified Payment Interface (UPI): A Catalyst Tool Supporting Digitalization – Utility, Prospects & Issues. 4(2),2–5.

Covid 19 has aided the growth of digital and contactless payment. All over the world Government has expanded digital financial transfers to serve the harm caused by Covid 19 on sources of income and economy due to which many people hasshifted from physical cash to contactless Payment. The Indian Banking sector was struggling hard to popularize digital payments and it gained its thrust after demonetization and Covid 19. To achieve paperless and cashless economy UPI and IMPS is contemporary way of transferring fund. This Research paper is based on the secondary data derived from the website of Reserve Bank of India. The data was extracted from the source. The research is based on graphical representation of data and time series analysis of data. The jamovi software has been used to analyze the data. The main implication of study is that the popularity of Unified Payment Interface has increased during and post COVID period. The other popular mode of cashless transfer of funds like IMPS have sheded in their usage both volume wise and the value wise.

Keywords : UPI, NPCI, IMPS, PMJDY, Digital Payments

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