Authors :
Jitender Jain
Volume/Issue :
Volume 10 - 2025, Issue 3 - March
Google Scholar :
https://tinyurl.com/2yamwm5r
Scribd :
https://tinyurl.com/5n6rfnd2
DOI :
https://doi.org/10.38124/ijisrt/25mar828
Google Scholar
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Abstract :
The rapid evolution of financial technology (Fintech) has transformed digital banking through the integration of
artificial intelligence (AI) and cloud computing. This research explores the role of AI-driven cloud solutions in digital
banking, focusing on their impact on scalability, security, operational efficiency, and customer experience. The article
discusses the technological foundations of AI and cloud computing, examines real-world implementations in digital
banking, and evaluates challenges and future prospects. Case studies from leading financial institutions demonstrate the
effectiveness of AI-driven cloud solutions in enhancing digital banking services.
Keywords :
Cloud Computing, Artificial Intelligence, Digital Banking, Scalability, Operational Efficiency.
References :
- Ali, O., Ally, M., Clutterbuck, S., & Dwivedi, Y. K. (2020). "The state of play of cloud computing in UK higher education institutions: Findings from a national survey." Journal of Enterprise Information Management, 33(1), 139-167.
- Arner, D. W., Barberis, J., & Buckley, R. P. (2020). "The Evolution of Fintech: A New Post-Crisis Paradigm?" Georgetown Journal of International Law, 47(4), 1271-1319.
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- Brynjolfsson, E., & McAfee, A. (2017). "The Business of Artificial Intelligence." Harvard Business Review, 95(1), 60-71.
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- Gai, K., Qiu, M., & Tao, L. (2018). "Cloud Computing for Big Data Analytics in Banking." IEEE Cloud Computing, 5(3), 43-51.
- Kshetri, N. (2018). "Blockchain’s Roles in Meeting Key Supply Chain Management Objectives." International Journal of Information Management, 39, 80-89.
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- Mikalef, P., Pappas, I. O., Krogstie, J., & Giannakos, M. (2020). "Big Data Analytics Capabilities: A Systematic Literature Review and Research Agenda." Information Systems Frontiers, 22(1), 1-22.
- Nguyen, Q. T., Hsu, C. L., & Lin, S. J. (2020). "AI-powered chatbots and their impact on customer satisfaction in the banking industry." Journal of Financial Technology & Innovation, 10(2), 57-75.
- PwC. (2017). "Banking on AI: How artificial intelligence is shaping the future of banking." PwC Global Research Report. Available at: https://www.pwc.com/ai-banking
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- WEF (World Economic Forum). (2020). "The Future of AI in Financial Services." WEF Industry Insights Report. Available at: https://www.weforum.org/reports
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The rapid evolution of financial technology (Fintech) has transformed digital banking through the integration of
artificial intelligence (AI) and cloud computing. This research explores the role of AI-driven cloud solutions in digital
banking, focusing on their impact on scalability, security, operational efficiency, and customer experience. The article
discusses the technological foundations of AI and cloud computing, examines real-world implementations in digital
banking, and evaluates challenges and future prospects. Case studies from leading financial institutions demonstrate the
effectiveness of AI-driven cloud solutions in enhancing digital banking services.
Keywords :
Cloud Computing, Artificial Intelligence, Digital Banking, Scalability, Operational Efficiency.