Authors :
Princewill Aghedo; Isaiah Dada Owoeye; Moses Adeyemo; Victor Bayem Nwachukwu; Oluwatomisin Ogidan
Volume/Issue :
Volume 5 - 2020, Issue 6 - June
Google Scholar :
http://bitly.ws/9nMw
Scribd :
https://bit.ly/2BWheLB
DOI :
10.38124/IJISRT20JUN685
Abstract :
Communication is an important aspect of
organisation’s relationship in service to the public. The
study investigates nurses’ opinion on ‘Challenges in
communicating with Nursing and Midwifery Council of
Nigeria (NMCN)’. This is a descriptive web-based study
with 896 participants. Data analysis was done using
Google form. The result showed that 91.1% majority of
the respondents were Registered/Graduate nurses.
Majority 74.1% have tried to reach out to Nursing and
Midwifery Council of Nigeria (NMCN) through email,
phone calls, text messages, Letters etc. 39.2% of those
who reached out by email never got any reply. The
participants suggested a better customer service,
embracement of online availability and prompt
responses to the received messages by Nursing and
Midwifery Council of Nigeria (NMCN). The study
recommends that an active online availability by NMCN
to improve communication.
Keywords :
Challenges, NMCN, Communication, Nursing
Communication is an important aspect of
organisation’s relationship in service to the public. The
study investigates nurses’ opinion on ‘Challenges in
communicating with Nursing and Midwifery Council of
Nigeria (NMCN)’. This is a descriptive web-based study
with 896 participants. Data analysis was done using
Google form. The result showed that 91.1% majority of
the respondents were Registered/Graduate nurses.
Majority 74.1% have tried to reach out to Nursing and
Midwifery Council of Nigeria (NMCN) through email,
phone calls, text messages, Letters etc. 39.2% of those
who reached out by email never got any reply. The
participants suggested a better customer service,
embracement of online availability and prompt
responses to the received messages by Nursing and
Midwifery Council of Nigeria (NMCN). The study
recommends that an active online availability by NMCN
to improve communication.
Keywords :
Challenges, NMCN, Communication, Nursing
