Challenges in Communication with Nursing and Midwifery Council of Nigeria (NMCN)

Authors : Princewill Aghedo; Isaiah Dada Owoeye; Moses Adeyemo; Victor Bayem Nwachukwu; Oluwatomisin Ogidan

Volume/Issue : Volume 5 - 2020, Issue 6 - June

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DOI : 10.38124/IJISRT20JUN685

Communication is an important aspect of organisation’s relationship in service to the public. The study investigates nurses’ opinion on ‘Challenges in communicating with Nursing and Midwifery Council of Nigeria (NMCN)’. This is a descriptive web-based study with 896 participants. Data analysis was done using Google form. The result showed that 91.1% majority of the respondents were Registered/Graduate nurses. Majority 74.1% have tried to reach out to Nursing and Midwifery Council of Nigeria (NMCN) through email, phone calls, text messages, Letters etc. 39.2% of those who reached out by email never got any reply. The participants suggested a better customer service, embracement of online availability and prompt responses to the received messages by Nursing and Midwifery Council of Nigeria (NMCN). The study recommends that an active online availability by NMCN to improve communication.

Keywords : Challenges, NMCN, Communication, Nursing


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30 - April - 2024

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